IST LINE SUPPORT INTERVIEW. TET QUESTIONS

Hi, ive been given the job off interviewing 1st liners.   Need to set up for basic troubleshooting.  AD, BASIC NETWORKING, PRINTERS, SOFTWARE AND HARDWARE..

Any one out there give me me some troubleshooting questions.

Thank u
exchangeadmin29Asked:
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DamjanConnect With a Mentor Commented:
Go to http://www.microsoft.com/click/areyoucertifiable/. Here you will find a lot of questions about Microsoft based  operation systems.

And here you will find general questions about hardware and network
http://www.proprofs.com/certification/comptia/a-plus/practice/index.shtml 
http://www.proprofs.com/certification/comptia/network-plus/practice/index.shtml
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