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No one cannot access a file server after RRAS was installed

Posted on 2013-01-31
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Last Modified: 2013-02-07
I have a Windows 2008 server. I installed RRAS last night remotely and lost connection to the server.
This morning I came to the site and uninstalled RRAS and rebooted a file server.
But no workstation can see the file server. The file server cannot ping itself and cannot ping Linksys router(192.168.1.1)

Server Ip address 192.168.1.11
Subnet : 255.255.255.0
Gateway: 192.168.1.1
DNS: 192.168.1.11/127.0.0.1
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Question by:sglee
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8 Comments
 

Author Comment

by:sglee
ID: 38839122
In event viewer, i see an error. The processing of group policy failed. Windows can not obtain the name of a domain controller. This could be caused by a name resolution failure. Verify your DNS.


So i tried to open up a group policy, but it fails to open saying it can not find domain controller.
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Expert Comment

by:Pramod Ubhe
ID: 38839149
In the network properties make sure that below things are selected -
1. Client for Microsoft network
2. QoS Packet Scheduler
3. File and Printer Sharing for Microsoft Networks.

If that server is not a dns server, change primary or secondary DNS in network properties to actual dns server's IP address.
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Author Comment

by:sglee
ID: 38839179
DHCP Server is showing that it started in Services.msc.
When I opened DHCP Server it has RED X.
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Author Comment

by:sglee
ID: 38839226
Qos and print file sharing are checked. Dns server is running.
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Author Comment

by:sglee
ID: 38839420
When i do ipconfig /all, i see the following in DNS.
::1
192.168. 1.11 (DC)
127.0.0.1
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Author Comment

by:sglee
ID: 38839442
All error messages are pointing to DHCP server not functioning and cab not contact domain controller.
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Accepted Solution

by:
sglee earned 0 total points
ID: 38841125
I got the problem resoved by disabling the current adapter card, enabling another adapter card on the server box, and populating the same TCP/IP information.
Apparently when RRAS was installed, something happened to the main NIC.

When I arrived at the site, all TCP/IP related information remained unchanged. So I remove RRAS role from Server Manager and rebooted. WHen I logged back in, it was able to ping other servers on the network and surf the internet. However in about 1 min. I could not ping any device on the network nor I could surf the internet until I reboot & relogin.
So I learned that something(some services or program)  is taking over the NIC operation ,but I could not figure it out.
So I opened the ticket with Microsoft Support Engineer and wasted about 3 hours this morning. The support engineer's primary focus was to clean up TCP/IP settings and disabling all other 3 party servicves other than Microsoft services. We were not going anywhere. So I suggested to him "you know what, we have two NIC card - one enabled & been used& not working right now and another one disabled & not been used. How about we enable the other one? He said I could and that would not affect DOMAIN related settings. So I did and it started working.

He said that Microsoft DO NOT recommend installing RRAS on Domain Controller, even though they know it works ,but it causes problem like what I have experienced.
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Author Closing Comment

by:sglee
ID: 38863264
I found the solution by working with Microsoft Engineer.
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