[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Outlook attempting to connect to in-house Exchange instead of Office365

Posted on 2013-01-31
4
Medium Priority
?
1,582 Views
Last Modified: 2013-01-31
Our client uses Office 365 for hosted Exchange.  They have a Small Business Server 2008 server as well onsite.  Up until recently Outlook would properly connect to Office 365, however this week some users are getting security pop-ups when opening outlook.  It appears as if it is trying to connect to the local exchange server instead of the hosted.  

I believe their were registry fixes that can be done on the local PC so it doesn't look for the local exchange server.  Can anyone help?  I am hesitant to make server/powershell changes unless that is the only way to resolve.
0
Comment
Question by:tampatechman
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 59

Expert Comment

by:Cliff Galiher
ID: 38839739
Outlook 2007 and later will use autodiscover to reconfigure outlook, and this relies on settings in AD, so no client-side fix works. You must disable autodiscover on the server side.

With that said, if you aren't using exchange, I would not recommend staying on SBS. It isn't designed to be ep decoupled like that and the CALs are more expensive. As SBS 2008 will be moving into extended support only, now is a great time to look at moving to a newer platform. That will solve your problem nicely and prevent other issues that arise from running SBS without exchange.
0
 

Author Comment

by:tampatechman
ID: 38839754
cgaliher - what is the process to disable autodiscover on the local server side?
0
 
LVL 59

Accepted Solution

by:
Cliff Galiher earned 2000 total points
ID: 38839790
The easiest is to just pull the vdir. This is a destructive process, so HAVE A TRUSTED BACKUP.

The powershell command is remove-autodiscovervirtualdirectory
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question