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Delivery has failed to these recipients or groups:

Posted on 2013-01-31
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1,377 Views
Last Modified: 2013-02-05
hi Everyone

One of our email users got the following error messages. I am attaching a word document
with the entire details.
We are using Exchange 2010 servers in our LAN that sends all emails to a Linux email gateway in our DMZ.

Delivery has failed to these recipients or groups:

madams@bankofguyana.org.gy
A problem occurred during the delivery of this message. Please try to resend the message later.

We need to know if the messages got delivered and what troubleshooting can be done to prevent this error.

Thanks
Marcos
Delivery-has-failed-to-these-rec.docx
0
Comment
Question by:CBB
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9 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 38840149
Is that all the NDR says? There should be additional text in the NDR. If you have included it in the attachment, then post it in the clear - I am not opening a Word document from an unknown source.

Simon.
0
 

Author Comment

by:CBB
ID: 38840188
ok

Diagnostic information for administrators:

Generating server: isumail.centralbank.org.bz

madams@bankofguyana.org.gy
bankofguyana.org.gy.s7a1.psmtp.com, cluster4.us.messagelabs.com, mail.cbvs.sr, ms1.central-bank.org.tt, central-bank.rg.tt, mail.centralbank.org.bb, mail.centralbankbahamas.com, brightmailsvr.eccb-centralbank.org, mta6.am0.yahoodns.net #<bankofguyana.org.gy.s7a1.psmtp.com #2.0.0 SMTP; 250 Ok> #SMTP#

gov@bankofguyana.org.gy
bankofguyana.org.gy.s7a1.psmtp.com, cluster4.us.messagelabs.com, mail.cbvs.sr, ms1.central-bank.org.tt, central-bank.rg.tt, mail.centralbank.org.bb, mail.centralbankbahamas.com, brightmailsvr.eccb-centralbank.org, mta6.am0.yahoodns.net #<bankofguyana.org.gy.s7a1.psmtp.com #2.0.0 SMTP; 250 Ok> #SMTP#

j.r.semeleer@cbaruba.org
bankofguyana.org.gy.s7a1.psmtp.com, cluster4.us.messagelabs.com, mail.cbvs.sr, ms1.central-bank.org.tt, central-bank.rg.tt, mail.centralbank.org.bb, mail.centralbankbahamas.com, brightmailsvr.eccb-centralbank.org, mta6.am0.yahoodns.net #<cluster4.us.messagelabs.com #2.0.0 SMTP; 250 OK> #SMTP#


Original message headers:

Return-Path: <noelly.pariente@centralbank.org.bz>
Received: from AA0202X528.centralbank.org.bz (localhost.localdomain
 [127.0.0.1])      by isumail.centralbank.org.bz (8.13.1/8.13.1) with ESMTP id
 r0UFo1PG007273;      Wed, 30 Jan 2013 09:50:02 -0600
From: Noelly Pariente <noelly.pariente@centralbank.org.bz>
To: DeLisle R Worrell <DeLisle.Worrell@centralbank.org.bb>, Arlette King
      <Arlette.King@centralbank.org.bb>, "gov@bankofguyana.org.gy"
      <gov@bankofguyana.org.gy>, "madams@bankofguyana.org.gy"
      <madams@bankofguyana.org.gy>, Brian Wynter <Brian.Wynter@boj.org.jm>,
      "carlene.aldred@boj.org.jm" <carlene.aldred@boj.org.jm>,
      "maxine.mitchell@boj.org.jm" <maxine.mitchell@boj.org.jm>,
      "robert.stennett@boj.org.jm" <robert.stennett@boj.org.jm>,
      "boj.gov@boj.org.jm." <boj.gov@boj.org.jm>, "j.r.semeleer@cbaruba.org"
      <j.r.semeleer@cbaruba.org>, "p.j.tromp-jacobs@cbaruba.org"
      <p.j.tromp-jacobs@cbaruba.org>, "castelc2001@yahoo.com"
      <castelc2001@yahoo.com>, "doryduch@yahoo.com" <doryduch@yahoo.com>,
      "ghoefdraad@cbvs.sr" <ghoefdraad@cbvs.sr>, Dors Mildred <MDors@cbvs.sr>,
      "WMCraigg@centralbankbahamas.com" <WMCraigg@centralbankbahamas.com>,
      "JOSands@centralbankbahamas.com" <JOSands@centralbankbahamas.com>,
      "jrambarran@central-bank.rg.tt" <jrambarran@central-bank.rg.tt>,
      "datwell@central-bank.org.tt" <datwell@central-bank.org.tt>,
      "governor@eccb-centralbank.org" <governor@eccb-centralbank.org>,
      "noela.slack-richardson@eccb-centralbank.org"
      <noela.slack-richardson@eccb-centralbank.org>
CC: Glenford Ysaguirre <glenford.ysaguirre@centralbank.org.bz>, "Christine
 Vellos" <christine.vellos@centralbank.org.bz>, Marilyn Gardiner
      <marilyn.gardiner@centralbank.org.bz>
Subject: Date for the upcoming Meeting of CARICOM Central Bank Governors
Thread-Topic: Date for the upcoming Meeting of CARICOM Central Bank Governors
Thread-Index: Ac3/AW0NbrNo3wVySt29VVKrsYu8LQ==
Importance: high
X-Priority: 1
Disposition-Notification-To: Noelly Pariente
      <noelly.pariente@centralbank.org.bz>
Return-Receipt-To: <noelly.pariente@centralbank.org.bz>
Date: Wed, 30 Jan 2013 15:49:46 +0000
Message-ID: <8C0BC09A6344E947B33608D7A9A5C5AACA5B@aa0202x528.centralbank.org.bz>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-originating-ip: [X.X.X.X]
Content-Type: multipart/alternative;
      boundary="_000_8C0BC09A6344E947B33608D7A9A5C5AACA5Baa0202x528centralba_"
MIME-Version: 1.0
0
 

Author Comment

by:CBB
ID: 38841386
Any Idea

thanks
0
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LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 38842692
There isn't anything in there to work on. However if you have setup your Exchange server to send email to a smart host, it looks like it was the smart host that rejected the email. You will need to look at that server to see why.

Simon.
0
 

Author Comment

by:CBB
ID: 38843624
thanks but our email gateway all is does is to relay the email it is not a smarthost per say

thanks
Marcos
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 38843976
Doesn't really matter what it does (or not). If it is set as a smart host in Exchange (so Exchange is delivering email to the server) then that is where you have to look as the cause of the prblem.

Simon.
0
 

Author Comment

by:CBB
ID: 38855475
hi

  I would like to mention that we just migrated to Exchange 2010 from Exchange 2003.
  We were sending all email to our linux gateway using routing group -> connector -> Smtp in Exchange 2003. We remove this connector from Exchange 2003 to send external email.
  and Created under Organization Configuration -> Hub transport -> Send Connectors
  Now we are getting error when some users are sending us emails or when some of our users are sending emails.
 For exampled I have another example below. User trying to send us emails
Thanks
Marcos Marin
0
 

Author Comment

by:CBB
ID: 38855478
---------- Forwarded message ----------
From: Wayne Myers <Wayne.Myers@eccb-centralbank.org>
Date: Tue, Feb 5, 2013 at 5:40 AM
Subject: FW: Aremos
To: "marcosmarinbz@gmail.com" <marcosmarinbz@gmail.com>




Regards
Wayne Myers
Senior Director
Management Information Systems Department
Eastern Caribbean Central Bank
P.O. Box 89, Bird Rock Road, Basseterre, St.Kitts
Tel. (869) 465-2537 ext 138
Fax (869) 465-5615
E-mail: Wayne.Myers@eccb-centralbank.org
Website: <http://www.eccb-centralbank.org>


-----Original Message-----
From: Mail Delivery System [mailto:Mailer-Daemon@brightmailsvr.eccb-centralbank.org]
Sent: Tuesday, February 05, 2013 7:39 AM
To: Wayne Myers
Subject: Undeliverable: Aremos

Delivery has failed to these recipients or groups:

marcos.marin@centralbank.org.bz
A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.










Diagnostic information for administrators:

Generating server: brightmailsvr.eccb-centralbank.org

marcos.marin@centralbank.org.bz
#< #5.0.0 smtp; 550> #SMTP#

Original message headers:

X-AuditID: c0a8fa0e-b7fce6d000000eed-51-5110ee9fd21a
Received: from EXCHSVR.eccb-centralbank.org (Unknown_Domain [172.16.1.55])
        by brightmailsvr.eccb-centralbank.org (Symantec Messaging Gateway) with SMTP id 03.C2.03821.F9EE0115; Tue,  5 Feb 2013 07:35:59 -0400 (BOT)
Received: from EXCHSVR.eccb-centralbank.org ([fe80::cc47:13a9:1d0a:10d0]) by
 EXCHSVR.eccb-centralbank.org ([fe80::cc47:13a9:1d0a:10d0%14]) with mapi id
 14.01.0438.000; Tue, 5 Feb 2013 07:38:56 -0400
From: Wayne Myers <Wayne.Myers@eccb-centralbank.org>
To: 'Marcos Marin' <marcos.marin@centralbank.org.bz>, Rabey Cruz
        <rabey.cruz@centralbank.org.bz>, Wayne Myers <myers_wayne@hotmail.com>
Subject: RE: Aremos
Thread-Topic: Aremos
Thread-Index: AQHOAIQfdeZtZKK5d0qaRzMy6vNOIJhlDajQgAVEj4CAANbl0A==
Date: Tue, 5 Feb 2013 11:38:55 +0000
Message-ID: <542D172B8219294192B68449834A2DF42630B48F@EXCHSVR.eccb-centralbank.org>
References: <542D172B8219294192B68449834A2DF41FF51C25@EXCHSVR.eccb-centralbank.org>
 <BLU171-W1159B2C9A4CE11ADFE0CAE0841C0@phx.gbl>
 <9397437D37A9B0459AC9FC0FD58DD4A71FA942C8@mail.centralbank.org.bz>
 <55FA2B8B0A12FE47A5B7236C2F8A5D1004CA40CF@aa0202x528.centralbank.org.bz>
In-Reply-To: <55FA2B8B0A12FE47A5B7236C2F8A5D1004CA40CF@aa0202x528.centralbank.org.bz>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
x-originating-ip: [172.17.1.72]
Content-Type: text/plain
MIME-Version: 1.0
X-Brightmail-Tracker: H4sIAAAAAAAAA+NgFlrPJsWRmVeSWpSXmKPExsWyRoDRXHf+O4FAgx2/5C1+7b7PZvHsVA+z
        xfUJZxkdmD2OTvnJ5PG45wxbAFNUA6NNYl5efkliSapCSmpxsq2Sq7OzU7xLZnFyTmJmbmqR
        kkJmiq2SkZJCQU5icmpual6JrVJiQUFqXoqSHZcCBrABKsvMU0jNS85PycxLt1XyDPbXtbAw
        tdQ1VLILycgsVkjNSU0uKcrPy0xWyE0tLk5MOM2R8XdyG1PBt+PMFUs33mNrYHy0m7mLkZND
        QsBEYt7n81C2mMSFe+vZuhi5OIQEbjBK3Jo4gxnCOcUo0XVrFiNIFRtQx+T1i1lBEiICnYwS
        qzetYwFJCAsISzR3dzOB2CICIhJHF7eyQdhOEld27wRbwSKgIjFj4yJ2EJtXIFji9fxXUBum
        MElMXNTJCpLgFAiVmHq5B2wQI9BN30+tAbOZBcQlbj2ZzwRxq4jEw4un2SBsUYmXj/+xQtjy
        EpNWdLFB1HczSuz8Eg6xTFDi5MwnLBMYRWYhGTULSdksJGUQ8XyJy5/WMM9i5ACyNSXW79KH
        CCtKTOl+yA5ha0i0zpnLjimuI/H7WxcbTPz21amss4DeZBZYxijxs/EKC0zRkYmtLMiaFzDy
        rmJUSirKTM8oyU3MzCkuK9JLTU5O0k0GJoqixJykxLxsvfyi9E2MwCR4YMUvvh2M6xZpHWIU
        4GBU4uFlvM0fKMSaWFZcmXuIUYKDWUmE9+MNoBBvSmJlVWpRfnxRaU5q8SHGeGA8TGSW4k7O
        BybovJJ4YwMDcjhK4ryXdIMChATSgSk7OzW1ILUIZgMTB6dUA2PnjbJnwWfFlZ0N3htuk+X4
        4L3i0YuFB/Ys6lom+9Eye7tbu8c7CdNnVQuLGb8UH07IkkudUqdqbs+Zx3WiYe/cBRd5T3zZ
        sZHfcO/5+VuV/NwNF56V5PA9y7vKv2bvm9fK58taNoVf9pGb1cDMdfgxs5n79LwzCw2Yubvl
        +3+ffNrbY/DbbacSS3FGoqEWc1FxIgDGz78bwgMAAA==
0
 

Author Closing Comment

by:CBB
ID: 38856354
thanks for your explanation and time
0

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