[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Due to a BSOD the Windows 7 Pro 64bit Dell Lat E6420 system won't boot up

Posted on 2013-01-31
5
Medium Priority
?
867 Views
Last Modified: 2016-11-23
At bootup I receive a BSOD with following Stop Code; Unspecified changes to system configuration might have caused the problem. Stop:c000021a Fatal System Error The initial session process or system process terminated unexpectedly with a status of 0x00000000 ( 0xc0000428 0x001005100 The system has been shut down
0
Comment
Question by:geesanjays
5 Comments
 
LVL 16

Expert Comment

by:Chris H
ID: 38840231
0
 
LVL 22

Expert Comment

by:Adam Leinss
ID: 38840369
Likely a bad hard drive...run the Dell diagnostics by hitting F12 at POST and then picking Diagnostics.  Give the code (if one is given) to Dell Warranty Support for a new hard drive.
0
 
LVL 93

Expert Comment

by:nobus
ID: 38842935
hook the drive to a working PC -  or boot from a live cd -  and post the minidump for analysis
find it in windows\minidumps
live cd's : ( i prefer Knoppix)
http://www.ubcd4win.com/                              ubcd  Win
ftp://mirrors.kernel.org/knoppix-dvd/KNOPPIX_V7.0.4bootonly-2012-08-20-EN.iso        Knoppix
0
 

Accepted Solution

by:
geesanjays earned 0 total points
ID: 38863950
I had to decrypt the hard drive ,retrieve the data  then rebuild the computer. All other suggestions failed. Thanks for everyones help
0
 

Author Closing Comment

by:geesanjays
ID: 38879441
It worked whereas other solutions failed
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The article covers five tools all IT professionals should know about, as they up productivity by a great deal!
Unable to change the program that handles the scan event from a network attached Canon/Brother printer/scanner. This means you'll always have to choose which program handles this action, e.g. ControlCenter4 (in the case of a Brother).
As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Suggested Courses

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question