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How to configure automatic reply to a specific mailbox?

Posted on 2013-01-31
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Last Modified: 2013-05-01
One department in our company is using a mailbox to receive business from clients.  Users in that department have full access permissions to the mailbox and check it regularly from their outlook clients.

They would like an automatic reply when a message is received in that mailbox.  I know Out of Office messages are only sent once to a specific individual so that doesn't seem to be an option.  

All they would need is a generic statement to go out automatically everytime a message is received in this mailbox:  "Thank you for your message, your application will be reviewed...blah blah blah"

What is the best practice in this situation?  Thank you
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Question by:LenCepeda
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Assisted Solution

by:Rajitha Chimmani
Rajitha Chimmani earned 250 total points
ID: 38840481
You can create a rule in Outlook to automatically reply for emails received in that mailbox using a Outlook template.

In outlook rules, create action as "reply with message" and type the message.

The steps can be found in below link
http://www.hosting.com/support/microsoft-outlook-2010-/set-auto-reply-message-in-outlook-2010
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Accepted Solution

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chichaoff earned 250 total points
ID: 38840760
This command schedules internal and external auto-replies from 9/8/2011 to 9/15/2011:

Set-MailboxAutoReplyConfiguration bsuneja@e14labs.com –AutoReplyState Scheduled –StartTime “9/8/2011” –EndTime “9/15/2011” –ExternalMessage “External OOF message here” –InternalMessage “Internal OOF message here”

To configure auto-replies to be sent until they're disabled (i.e. without a schedule), set the AutoReplyState parameter to Enabled and do not specify the StarTime and EndTime parameters. For detailed syntax and parameter descriptions, see Set-MailboxAutoReplyConfiguration.
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