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Outlook 2007 sent mail for one account only turns bold but not italic and does not send

Posted on 2013-01-31
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Last Modified: 2013-02-24
Hi,
I have a strange issue. Sending mail from a specific account puts the message into the outbox. It is bold but not italic and hence won't send. The other accounts work fine.
I have deleted and recreated the account. I have deleted and recreated the profile. Still the same problem. I remember having had something like this before but cannot find the solution.
Anyone some idea?
Thanks
Lorenzo
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Question by:Lorenzo08
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by:redrumkev
ID: 38842331
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Assisted Solution

by:Lorenzo08
Lorenzo08 earned 0 total points
ID: 38849135
Hi Kevin,
thanks for you input. However it did not help solve the problem.

In the meantime, after trying different approaches, I have resolved the issue.
The problem was, once again, the add-ons. I am not sure it it was the Acrobat add-on or another one. I removed the acrobat add-on, since it is not used anyway, then disabled all add-ons and re-enabled them. Now it works again.

Lorenzo
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Accepted Solution

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Lorenzo08 earned 0 total points
ID: 38908326
Additional Info.
I also had to disable the TeamViewer add-on.
It is definetely a add-on issue.
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Author Closing Comment

by:Lorenzo08
ID: 38922815
I solved the issue on my own.
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