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Restore document using GRT to SharePoint

Posted on 2013-01-31
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Last Modified: 2013-02-12
Gurus,

I am having trouble restoring a single document to a SharePoint 2007 server using BE 12.5.  I contiunally get e0008492 errors no matter how I attempt the restore.  Very frustrating.  Backups run fine, no issues there.

Backup Server:
Win 2K8 R2 SP1
BE 12.5 SP4

Media:
B2D Folders on removable storage

SharePoint Server:
Win2K3 x86
SharePoint 2007 SP?

I have reviewed anything and everything I can get my hands on, but nothing seems to apply or work.

Thanks in advance!
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Question by:JadedFan
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Expert Comment

by:Justin Smith
ID: 38843401
First rule of SharePoint data protection......don't use Symantec or BE :)

Have you reached out to BE Techs to see if they can help you?  Are you doing an in place restore?
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Author Comment

by:JadedFan
ID: 38843826
Just an in place restore of a test file (word doc.) to document the process for a client.

Have not called Symantec yet, trying to avoid paying for this when I am sure it will be something that someone else has run into in the past.
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Author Comment

by:JadedFan
ID: 38845190
Ran accross something earlier.  DB Backup model set to simple.  Going to switch it to Full Recovery.
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Accepted Solution

by:
JadedFan earned 0 total points
ID: 38865627
According to one Symantec article, v12.5 is not capable of doing this and the customer should upgrade to v2010.
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Author Closing Comment

by:JadedFan
ID: 38879514
Found Symantec article dealing with this known issue.
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