NetApp Firmware Update (Service Processor)

Before upgrading to ONTAP 8.1.2 we are trying to update all the firmware. According to the Upgrade Advisor Plan, it says our current Service Processor version is 2.1, and recommends we upgrade to 2.1.1. The NetApp support site gives me to options to do the update, either via the Service Processor Command Line Interface or Data ONTAP Command Line Interface.

I'm not sure which ones which, and whether we need to download it from somewhere. Is it even necessary. So far we've been doing everything via SSH. Is this update somehow different?

One other question that the Upgrade Advisor mentions: "The VLD protocol is licensed on this node and ONTAP 8.1.2 does not support VLDs. If VLDs exist on this system, SnapDrive must be upgraded to at least version 3 and the VLDs must be converted to iSCSI LUNs."

What are VLDs?
Since we only use NFS volumes, does this apply to us or can we ignore it?
Who is Participating?

Improve company productivity with a Business Account.Sign Up

Paul SolovyovskyConnect With a Mentor Senior IT AdvisorCommented:
VLD = Virtualized Local Disk : a pre-iSCSI storage protocol NetApp developed several years ago to satisfy the market need for IP-based storage networking solutions for key Windows NT and Windows 2000 applications. It was developed as a proprietary interim solution until an industry standard protocol with Microsoft support became available.   I doubt you have this

Ontap Command line is the SSH access you've been using, should be able to update using this method, it allows you to access your filer during upgrades when you lose connection to the filer (like HP ILO)
FilipZahradnikConnect With a Mentor Commented:
I recommend you use the ONTAP command line method (using the ssh interface you are familiar with). With this method, you can simply copy the installation zip file to the software folder in your /etc directory ( e.g. via CIFS to \\hostname\etc$\software). Then run 'software install <file name>'. SP upgrade is non-disruptive to data availability.

This method is described in the small note in the instructions ('If you do not have Web access...'). I find it easier then messing around with downloads from a web server - most of our controllers don't have direct access to the Internet.
pzozulkaAuthor Commented:
It says to run this command: software install

Does that mean not to extract the files from and just upload to the filer as is (zipped format)?
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Paul SolovyovskySenior IT AdvisorCommented:
you don't unzip

download from the appropriate firmware (.zip) for your hardware then copy it on the \\filer\C$\etc\software (using CIFS  administrative share)
From CLI you can do this statement:
software list (to view the software in /etc/software)
software install <firmware_file>
sp update (then SP reboot)
after sp reboots check sp status
sp status
pzozulkaAuthor Commented:
Sorry for the dumb questions, but I'm not finding a "software" directory in etc. I'm assuming it's OK to go ahead and create it?
Paul SolovyovskySenior IT AdvisorCommented:
if it's not under /etc/ then yes you can create it.
If you run 'software list' in ONTAP, it will create the software directory if I'd does not exist.
pzozulkaAuthor Commented:
How long does "sp update" usually take?
Paul SolovyovskySenior IT AdvisorCommented:
don't remember off hand but shouldn't be too long
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.