Solved

Problems with emails since Demon migration

Posted on 2013-02-01
1
552 Views
Last Modified: 2013-02-03
Hi,

I support a small SBS 2008 network who use Demon to host their domain and Demon has just changed its servers.

We changed the MXrecord with the new name servers/IPs and everything is working fine except one mailbox is refusing to download the emails through the POP3 connector (they don't want to change to SMTP and it's only 5 mailboxes).

The mailbox details in the POP3 connector are the same as the others i.e.

POP3 Server - mail.demon.co.uk
Ports - 110
Logon type - BASIC
Username - problemchild@ourdomain.demon.co.uk
Password - XXXXXXX

I've been staring at it for ages for syntax errors.

No email comes through to this mailbox, but if I use the same details in Outlook 2010, it works fine and downloads everything, so the details must be ok at the Demon end.

Help!
0
Comment
Question by:mikeabc27
1 Comment
 
LVL 21

Accepted Solution

by:
Larry Struckmeyer MVP earned 500 total points
ID: 38845654
You don't say if the mail comes to the server or stays in the remote host.  However, in exchange system manager turn up the logging for the pop3 connector.  Examine the event logs for results.  Also watch the message tracking center in the ESM for that user.

Five users or no, SMTP mail is much more efficient.  You can use a web host as a backup if you think your server might be off line for more than a day or so.
0

Featured Post

Do email signature updates give you a headache?

Constantly trying to correctly format email signatures? Spending all of your time at every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On July 14th 2015, Windows Server 2003 will become End of Support, leaving hundreds of thousands of servers around the world that still run this 12 year old operating system vulnerable and potentially out of compliance in many organisations around t…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now