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Problems with emails since Demon migration

Hi,

I support a small SBS 2008 network who use Demon to host their domain and Demon has just changed its servers.

We changed the MXrecord with the new name servers/IPs and everything is working fine except one mailbox is refusing to download the emails through the POP3 connector (they don't want to change to SMTP and it's only 5 mailboxes).

The mailbox details in the POP3 connector are the same as the others i.e.

POP3 Server - mail.demon.co.uk
Ports - 110
Logon type - BASIC
Username - problemchild@ourdomain.demon.co.uk
Password - XXXXXXX

I've been staring at it for ages for syntax errors.

No email comes through to this mailbox, but if I use the same details in Outlook 2010, it works fine and downloads everything, so the details must be ok at the Demon end.

Help!
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mikeabc27
Asked:
mikeabc27
1 Solution
 
Larry Struckmeyer MVPCommented:
You don't say if the mail comes to the server or stays in the remote host.  However, in exchange system manager turn up the logging for the pop3 connector.  Examine the event logs for results.  Also watch the message tracking center in the ESM for that user.

Five users or no, SMTP mail is much more efficient.  You can use a web host as a backup if you think your server might be off line for more than a day or so.
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