?
Solved

Remote Desktop hangs when printing

Posted on 2013-02-01
3
Medium Priority
?
604 Views
Last Modified: 2013-06-16
I have a situation where I have a Windows 7 client (64-bit) accessing / running an application via RDP (to a Server 2008 R2 box) and occasionally, the session will just lock up when trying to print something.

It seems like it happens more when they are trying to print multi-page reports as opposed to single page print jobs.

not even sure where to begin on this one

Any thoughts?
0
Comment
Question by:teks14
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 15

Expert Comment

by:William Fulks
ID: 38844264
How is your printer setup? Is it connected locally so that it redirects via the RDP session? Is it possible to share your local printer and then add it to the server? We need a little more info about your current config.
0
 

Author Comment

by:teks14
ID: 38844300
Yeah - sorry, I suppose that info would help. This particular printer is attached via USB directly to the PC that is RDP'ing into the server.

We use RDP to run an specific application, then print reports, etc locally. When printing, the printer shows up properly i.e (HP 1620 -> Redirected) or something like that - which tells me that the server is essentially redirecting the print request back to the local (DEFAULT) printer.

Occasionally the RDP session just locks up.....

additionally, when I request it to make multiple copies of a print job - it NEVER complies....it just always prints ONE copy regardless if i ask for 2 or 3.
0
 
LVL 15

Accepted Solution

by:
William Fulks earned 2000 total points
ID: 38844308
You could try going to HP.com and download the latest drivers for that printer.

Where is this server located in relation to your PC? Is it part of the same network, or are you using a VPN?
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Suggested Courses

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question