Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Remote Desktop hangs when printing

Posted on 2013-02-01
3
578 Views
Last Modified: 2013-06-16
I have a situation where I have a Windows 7 client (64-bit) accessing / running an application via RDP (to a Server 2008 R2 box) and occasionally, the session will just lock up when trying to print something.

It seems like it happens more when they are trying to print multi-page reports as opposed to single page print jobs.

not even sure where to begin on this one

Any thoughts?
0
Comment
Question by:teks14
  • 2
3 Comments
 
LVL 14

Expert Comment

by:William Fulks
ID: 38844264
How is your printer setup? Is it connected locally so that it redirects via the RDP session? Is it possible to share your local printer and then add it to the server? We need a little more info about your current config.
0
 

Author Comment

by:teks14
ID: 38844300
Yeah - sorry, I suppose that info would help. This particular printer is attached via USB directly to the PC that is RDP'ing into the server.

We use RDP to run an specific application, then print reports, etc locally. When printing, the printer shows up properly i.e (HP 1620 -> Redirected) or something like that - which tells me that the server is essentially redirecting the print request back to the local (DEFAULT) printer.

Occasionally the RDP session just locks up.....

additionally, when I request it to make multiple copies of a print job - it NEVER complies....it just always prints ONE copy regardless if i ask for 2 or 3.
0
 
LVL 14

Accepted Solution

by:
William Fulks earned 500 total points
ID: 38844308
You could try going to HP.com and download the latest drivers for that printer.

Where is this server located in relation to your PC? Is it part of the same network, or are you using a VPN?
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question