Solved

problem with Win 7 bootup

Posted on 2013-02-01
8
258 Views
Last Modified: 2016-11-23
Hi - I have a fairly new Dell win 7 machine that when you try to boot it up into normal mode, it just hangs on the "Starting Windows" splash screen, and doesnt go anywhere. If i attempt safe mode, it will show the attached pic. it will start loading files, and then hang after hal.dll. I've checked hardware with diagnostics, and all is good there. If i run "repair your computer" it just hangs and doesnt go anywhere. Any help would be appreciated!
safemode.jpeg
0
Comment
Question by:hodgem
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 10

Expert Comment

by:Pramod Ubhe
ID: 38843622
Looks like you have recently modified some hardware/driver and it is not working properly.
How about last known good configuration?
0
 

Author Comment

by:hodgem
ID: 38843633
tried that - same thing
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 38843643
Try booting from your windows 7 cd

Sounding like your hard drive has corruption

Do you have another hard drive around?
If so put that in the machine and try to install windows 7 on it see what happens
0
What Is Transaction Monitoring and who needs it?

Synthetic Transaction Monitoring that you need for the day to day, which ensures your business website keeps running optimally, and that there is no downtime to impact your customer experience.

 

Expert Comment

by:software_seeker
ID: 38843706
Appears to be a hard disk corruption, bad sector, bad block.

Can you do a parallel installation ? If your primary partition does not contains crucial data, try reinstalling windows.

Before that I would say try to boot from CD and choose to perform a check disk from command prompt.
0
 
LVL 14

Expert Comment

by:JohnnyCanuck
ID: 38845011
When the repair tool opens up try the system restore option.  If that doesn't work then your only other option is to backup your data and do a reinstall.  I use a Linux live CD like Knoppix to back up the data to an external drive.  I know that formatting and reinstalling (or factory restore) sounds like giving up but it is usually what you will end up doing anyway because if you can't boot into Windows at all, you are really limited in what options you have.
0
 
LVL 92

Accepted Solution

by:
nobus earned 500 total points
ID: 38846229
you can also see if the hardware is ok - whenit runs from a linux, or Knoppix live cd
ftp://mirrors.kernel.org/knoppix-dvd/KNOPPIX_V7.0.4bootonly-2012-08-20-EN.iso 

i would suggest you to start with the minimum devices connected, as described in my article :
http://www.experts-exchange.com/Hardware/Components/Motherboards/A_1945.html                  (Short-overview-of-how-to-troubleshoot-bad-hardware-when-a-pc-does-not-post)

in case the disk has problems, use this :
http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html
0
 
LVL 92

Expert Comment

by:nobus
ID: 38879156
hodgem - what was the solution?
0
 
LVL 92

Expert Comment

by:nobus
ID: 38885628
hodgem -any feedback??
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question