Solved

problem with Win 7 bootup

Posted on 2013-02-01
8
246 Views
Last Modified: 2016-11-23
Hi - I have a fairly new Dell win 7 machine that when you try to boot it up into normal mode, it just hangs on the "Starting Windows" splash screen, and doesnt go anywhere. If i attempt safe mode, it will show the attached pic. it will start loading files, and then hang after hal.dll. I've checked hardware with diagnostics, and all is good there. If i run "repair your computer" it just hangs and doesnt go anywhere. Any help would be appreciated!
safemode.jpeg
0
Comment
Question by:hodgem
8 Comments
 
LVL 10

Expert Comment

by:Pramod Ubhe
ID: 38843622
Looks like you have recently modified some hardware/driver and it is not working properly.
How about last known good configuration?
0
 

Author Comment

by:hodgem
ID: 38843633
tried that - same thing
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 38843643
Try booting from your windows 7 cd

Sounding like your hard drive has corruption

Do you have another hard drive around?
If so put that in the machine and try to install windows 7 on it see what happens
0
 

Expert Comment

by:software_seeker
ID: 38843706
Appears to be a hard disk corruption, bad sector, bad block.

Can you do a parallel installation ? If your primary partition does not contains crucial data, try reinstalling windows.

Before that I would say try to boot from CD and choose to perform a check disk from command prompt.
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 14

Expert Comment

by:JohnnyCanuck
ID: 38845011
When the repair tool opens up try the system restore option.  If that doesn't work then your only other option is to backup your data and do a reinstall.  I use a Linux live CD like Knoppix to back up the data to an external drive.  I know that formatting and reinstalling (or factory restore) sounds like giving up but it is usually what you will end up doing anyway because if you can't boot into Windows at all, you are really limited in what options you have.
0
 
LVL 91

Accepted Solution

by:
nobus earned 500 total points
ID: 38846229
you can also see if the hardware is ok - whenit runs from a linux, or Knoppix live cd
ftp://mirrors.kernel.org/knoppix-dvd/KNOPPIX_V7.0.4bootonly-2012-08-20-EN.iso 

i would suggest you to start with the minimum devices connected, as described in my article :
http://www.experts-exchange.com/Hardware/Components/Motherboards/A_1945.html                  (Short-overview-of-how-to-troubleshoot-bad-hardware-when-a-pc-does-not-post)

in case the disk has problems, use this :
http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html
0
 
LVL 91

Expert Comment

by:nobus
ID: 38879156
hodgem - what was the solution?
0
 
LVL 91

Expert Comment

by:nobus
ID: 38885628
hodgem -any feedback??
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now