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User contacts keep losing phone numbers

Posted on 2013-02-01
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Last Modified: 2013-07-16
I have a user who keeps losing the phone numbers to the contacts he has added to his address book. Sometimes the contact disappears and comes back, othe times they just loose the phone number.

Any ideas what could be causing this?

Thanks

Brad
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Question by:bradbritton
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Accepted Solution

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joelsplace earned 500 total points
ID: 38844150
Is there a phone connected that syncs in any way?  I've had phone syncing cause all kinds of strange issues both connecting via activesync and syncing via the local pc connection to Outlook.  Also check for things like Outlook/GMail or other syncing software.
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Author Comment

by:bradbritton
ID: 38908082
When I log into the users local account on a PC the contacts are also missing.
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LVL 10

Expert Comment

by:joelsplace
ID: 38915214
What kind of phone or syncing software are you using?  We really need some information to have any idea where to look.
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Author Comment

by:bradbritton
ID: 38951806
Just using Zenprise for the MDM. Devton Syncmanager for pushing the GAL.
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