[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 192
  • Last Modified:

Cisco Unity Express Version 3.0 no longer direct dials, help!

Hi, we've had a Cisco 2851 with Cisco Unity Express Version 3.0 running our SIP phones Cisco 7960) for about 5 years. I just found out recently it no longer has direct dials (dial phone number 555-1111 would go to extension 1111) instead it goes to main number (1100). Thisis obviously a headache as the main number is getting bombarded.

How can I fix this?
0
canuseeit
Asked:
canuseeit
  • 2
1 Solution
 
agonza07Commented:
Upload your sanitized config.
0
 
saifbCommented:
Hello,

Can you please attach the running config,

in the meantime you can confirm the following,

++no translation rules are configured to transfer all calls to 1100, usually under dial-peers

++also please check whether call-forward all is configured under 1111 dn

best regards,
Saif
0
 
canuseeitAuthor Commented:
we had a power failure and had no power for 2 hours.

all systems worked after the power came back on.. weird
0
 
canuseeitAuthor Commented:
no fix
0

Featured Post

The new generation of project management tools

With monday.com’s project management tool, you can see what everyone on your team is working in a single glance. Its intuitive dashboards are customizable, so you can create systems that work for you.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now