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Cisco Unity Express Version 3.0 no longer direct dials, help!

Posted on 2013-02-01
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Last Modified: 2013-04-17
Hi, we've had a Cisco 2851 with Cisco Unity Express Version 3.0 running our SIP phones Cisco 7960) for about 5 years. I just found out recently it no longer has direct dials (dial phone number 555-1111 would go to extension 1111) instead it goes to main number (1100). Thisis obviously a headache as the main number is getting bombarded.

How can I fix this?
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Question by:canuseeit
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LVL 20

Expert Comment

by:agonza07
ID: 38849768
Upload your sanitized config.
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Expert Comment

by:saifb
ID: 38908524
Hello,

Can you please attach the running config,

in the meantime you can confirm the following,

++no translation rules are configured to transfer all calls to 1100, usually under dial-peers

++also please check whether call-forward all is configured under 1111 dn

best regards,
Saif
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canuseeit earned 0 total points
ID: 39075533
we had a power failure and had no power for 2 hours.

all systems worked after the power came back on.. weird
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Author Closing Comment

by:canuseeit
ID: 39086721
no fix
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