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Server restart

Posted on 2013-02-01
Last Modified: 2013-02-07
Please help, I need to find out why my server restart (Server 2008). I have a IIS server, it restart by-itself this morning around 8:30am, I saw at the NIC property, it shows duration since it restarted from 8:30am. From event views, in system, application and security they all show events after restart, is there anyway I can find out who or why this server restarted? Thank you in advance =)
Question by:weikiiro
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Expert Comment

ID: 38844501
Have you selected to apply Windows Updates automatically?
LVL 21

Expert Comment

ID: 38844517
The event log should indicate if the restart was unexpected (possibly caused by power failure) or not.  That distinction will help greatly in determining the direction to look.

Author Comment

ID: 38844695
Last windows update was on 5/11/2012.

In system log it shows unexpected shutdown, after server come back, and I put in "Other". Please see attachment.
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Accepted Solution

xperttech earned 500 total points
ID: 38844721
This looks like a crash. Perhaps the "Other" reason was provided "after the fact". When you logged in, it warned you of improper shutdown and asked for the reason.

I would check the system folder for a dump or mini-dump. Probably a bad driver could have cause a BSOD (Blue Screen of Death).


Author Comment

ID: 38844741
Yes, I input the "Other" reason after server come back.
This is a VM running on local storage, local storage looks ok, please see attachment.
Where I should find the dump or mini-dump file? detail path please for server 2008. Thank you =)

Author Comment

ID: 38844742
And what should I look for in the dump file? =)

Assisted Solution

xperttech earned 500 total points
ID: 38844798
Click Start, and then click Control Panel.
Click Performance and Maintenance, and then click System.
On the Advanced tab, click Settings under Startup and Recovery.

Source: http://support.microsoft.com/kb/254649?wa=wsignin1.0

You can use Dumpchk.exe to inspect the dump file:

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