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Cisco RV220w not sending log entries to syslog

Posted on 2013-02-01
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Last Modified: 2013-12-13
I have two Cisco RV220W routers connected using a VPN tunnel.  both are running 1.0.3.5 firmware and have tunnels setup for IP routing.  Router1 is on subnet 10.0.0.0 and has the SYSLOG server behind it.  Router 2 is on subnet 10.0.2.0.  The syslog server has an IP address of 10.0.0.163.  There is no issue with traffic between the two subnets.   Two device on 10.0.2.0 subnet are able to write log entries to the syslog server on 10.0.0.163.  Router1 is able to write to the syslog server.  I can not get Router2 to write to the syslog server.

Any ideas would be appreciated.  

The latest firmware is 1.0.4.17 and I would like to upgrade to this, but the last time I upgraded (to 1.0.3.5) all my VPN user definitions and tunnel definitions disappeared and I had to manually rebuild the VPN environment.
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Question by:gmerilli
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Expert Comment

by:ddiazp
ID: 38848897
Can you post the syslog config on router2?

are you using UDP/TCP for syslog? are you using default port or have you specified a custom one?

I'd double check those 2 things plus the facility (0,7) and logging level (informational is what you probably want).

Are you able to telnet to the syslog server on the syslog port? (if using TCP - 514)
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gmerilli earned 0 total points
ID: 38849755
all settings are standard.  I have two other devices on the 10.0.2.0 subnet and 4 other devices(including router1 that are all successfully writing to the syslog server.  Only router2 is not working.  there are no additional port settings other than IP address to identify the syslog server.  router1 and router2 are identical in every respect.
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Author Closing Comment

by:gmerilli
ID: 39329105
didn't quite fit
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Expert Comment

by:VKT65
ID: 39717809
Hi, i have the same issue on current 1.0.4.17 frimware. What i found is that you can see in Open ports page that it;s trying to open syslog port 514 from WAN interface of Router2 to correct Sysylog server IP address. Of course due to no routing it fails.
I'm trying to find a way of proper routing with VLANs and static routes but haven;t suceeded yet.
So it seems it works only for Syslog server in the LAN where router is connected to,

If you find the soluction please share
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