We have a Windows 2008 R2 Application Server running Citrix XenApp 6.5 Rollup 1 with Microsoft Office 2010 32-bit.
One of the users need to type in Japanese using regular IME conversion. This feature works perfectly in Excel, PowerPoint, Notepad, or any other application but Microsoft Word. In Outlook, this works perfectly in any field you type but, of course, not when you create a new message since Word is the default editor.
When I say the feature doesn't work perfectly, I mean that it doesn't happen in a seamless way. Every time you type in Word using IME a gray sidebar appears with the japanese characters being converted. When you press ENTER, the characters are transferred to the document.
This only happens in Word and only in the published app window. If I log on the server and use Word locally, this doesn't happen and the typing is seamless. Word is installed with full feature set.
These are screenshots showing the problem:
1. Published App
2. Local Environment
Any ideas on what this can be related to?