rcrook1
asked on
flash player will not download.
I have windows 8 and internet explorer 10. I cannot get the flash player to download when requested from a given web page I have tried all the suggested fixes from adobe and they have me totally confused, I am not certain which one is the correct one consequently I have tried all of them with no success, i.e. flash player will not download please help. Thank you.
SOLUTION
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SOLUTION
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ASKER
webtechgal,
Anytime I try to view any flash content nothing happens and the message install flash player comes up. When I try to install it nothing happens. This leads me to believe the plug in is not installing. I know the plug in is supposed to be embedded but it appears that it is not.
Anytime I try to view any flash content nothing happens and the message install flash player comes up. When I try to install it nothing happens. This leads me to believe the plug in is not installing. I know the plug in is supposed to be embedded but it appears that it is not.
ASKER
jcimarron,
Anytime I try to view any flash content nothing happens and the message install flash player comes up. When I try to install it nothing happens. This leads me to believe the plug in is not installing. I know the plug in is supposed to be embedded but it appears that it is not.
Anytime I try to view any flash content nothing happens and the message install flash player comes up. When I try to install it nothing happens. This leads me to believe the plug in is not installing. I know the plug in is supposed to be embedded but it appears that it is not.
rcrook1--Use the Flash Uninstaller prior to trying to install.
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
ASKER
webtechgal,
re. However you should be able to "whitelist" the Adobe site (to include the Adobe Flash download) in Internet Explorer for the desktop user interface. Try going to the settings charm and Internet options. It may be under the Smartscreen filter. You want to add adobe.com to the whitelist.
I could find nothing under the settings charm or internet options that would allow me to white list adobe; the smart screen filter is on but I could see no way to add anything to it.
re. However you should be able to "whitelist" the Adobe site (to include the Adobe Flash download) in Internet Explorer for the desktop user interface. Try going to the settings charm and Internet options. It may be under the Smartscreen filter. You want to add adobe.com to the whitelist.
I could find nothing under the settings charm or internet options that would allow me to white list adobe; the smart screen filter is on but I could see no way to add anything to it.
ASKER
all,
How can I verify the plugin is installed.
How can I verify the plugin is installed.
ASKER
all,
When I click on flash player in control panel it tells me the plug in is not installed.
When I click on flash player in control panel it tells me the plug in is not installed.
SOLUTION
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I had the same problem. And I was downloading straight from Adobe dot com, not a third party site. Everything went fine once I disabled my Windows UAC.
This article can assist you:
http://kb.sdl.com/kb/?ArticleId=4519&source=Article&c=12&cid=23#tab:homeTab:crumb:7:artId:4519
This article can assist you:
http://kb.sdl.com/kb/?ArticleId=4519&source=Article&c=12&cid=23#tab:homeTab:crumb:7:artId:4519
ASKER
Anytime I try to view any flash content nothing happens and the message install flash player comes up. When I try to install it nothing happens. This leads me to believe the plug in is not installing. I know the plug in is supposed to be embedded but it appears that it is not.