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Close Exchange 2007 mailbox, send customized auto response

Posted on 2013-02-01
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Last Modified: 2013-03-05
I am closing two Exchange 2007 mailboxes.  I don't want to save emails.  I want them rejected, but I also want to send a custom message that says, in effect, "Hi.  We don't accept emails for technical support anymore.  Please go to this URL and open a support ticket."

An outlook rule or an OOO autoreply does not have the correct effect for us.  

This is a hosted Exchange, so I have limited to zero access to the internals.

Thanks, please assist.
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Question by:johnftamburo
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by:Manpreet SIngh Khatra
ID: 38846203
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by:johnftamburo
ID: 38897100
Hi I am sorry but I need to auto reply to a CLOSED mailbox.  I don't think that I can create a server side rule with an auto-reply and a delete so that I don't have to go into the mailbox and empty it out.  I also don't want to pay for a dead mailbox.  I just want the bounce to give a statement of how to get to the new ticketing system.
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Manpreet SIngh Khatra earned 2000 total points
ID: 38897109
There are 2 ways only

Transport rule and Forwarding to a Junk mailbox
Auto reply created using Outlook and a forwarding to a Junk mailbox

- Rancy
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