K_Wilke
asked on
USB Keyboard & Mouse Drivers Gone and Do Not Work
Hello all,
I have a weird situation here.
I basic USB keyboard and USB mouse are plugged into a Windows XP machine. Upon bootup it wants to load the drivers for them (remember that these are basic ones that came with the Dell PC) and this keyboard and mouse do not work.
I have unplugged and re-plugged each into a different USB slot. You hear the noise of disconnecting and reconnecting but yet it wants to install the drivers.
This happens in both safe mode and regualr boot up.
The keyboard works fine in the BIOS and keyboard and mouse work fine in diagnostics area.
I have tried other known good keyboards and mice and they do not work as well.
What can I do to fix this?
Must I do a repair of the OS, or is there something that is easier to do to fix this?
Thanks,
Kelly W.
I have a weird situation here.
I basic USB keyboard and USB mouse are plugged into a Windows XP machine. Upon bootup it wants to load the drivers for them (remember that these are basic ones that came with the Dell PC) and this keyboard and mouse do not work.
I have unplugged and re-plugged each into a different USB slot. You hear the noise of disconnecting and reconnecting but yet it wants to install the drivers.
This happens in both safe mode and regualr boot up.
The keyboard works fine in the BIOS and keyboard and mouse work fine in diagnostics area.
I have tried other known good keyboards and mice and they do not work as well.
What can I do to fix this?
Must I do a repair of the OS, or is there something that is easier to do to fix this?
Thanks,
Kelly W.
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Go in BIOS and select reset to default values and then check if you still face any issue while connecting the Devices.
ASKER
Will try these on Monday morning.
Thanks,
Kelly W.
Thanks,
Kelly W.
if it was fine before - a system restore to a date it was ok should help.
you can also roll back the latest updates
you can also roll back the latest updates
ASKER
That worked great...Thank you