Joel Pomerantz
asked on
outlook error message
Hello - for some reason every so often - maybe when i'm doing a reply? (not sure...) I'm getting an error message - something about it having trouble storing the sent mail - the screenshot of the debugger is attached - how do i fix this?
thanks!
error-message-in-outlook.doc
thanks!
error-message-in-outlook.doc
Hi,
does the folder "sent items" exist ?
is your Outlook storing the file locally or is it just reading it from the exchange server ?
can you receive mails normally with the account ?
Cheers
T
does the folder "sent items" exist ?
is your Outlook storing the file locally or is it just reading it from the exchange server ?
can you receive mails normally with the account ?
Cheers
T
Did you create a rule in Outlook to place certain messages in certain folders? Looks like the rule want to execute but cannot find the folder.
ASKER
i think that everything is local...
here's the thing that i'm just remembering - i wonder if this has something to do with it - i just recently transfered my data to a new machine and I think that on the old machine I had some sort of rule - don't even remember the details of why or how I did it. my question is right now - what do I do? how can i tell what rules are there, if i need them, and what to do next?
thanks!
here's the thing that i'm just remembering - i wonder if this has something to do with it - i just recently transfered my data to a new machine and I think that on the old machine I had some sort of rule - don't even remember the details of why or how I did it. my question is right now - what do I do? how can i tell what rules are there, if i need them, and what to do next?
thanks!
Check the folder to which it is being moved ... does it exist exactly the same?
Try placing the cursor on the folder where you expect the mail to be moved and then return to the VBE:
Type in the VBE immediate window (ctrl + G to display):
?application.ActiveExplore r.CurrentF older.Fold erPath
See how the naming compares to that in your code snippet ... is it identical, (first bit is a PST name and then each 'component' is a folder within the PST tree?
Chris
Try placing the cursor on the folder where you expect the mail to be moved and then return to the VBE:
Type in the VBE immediate window (ctrl + G to display):
?application.ActiveExplore
See how the naming compares to that in your code snippet ... is it identical, (first bit is a PST name and then each 'component' is a folder within the PST tree?
Chris
ASKER
interesting... came back with:
\\Personal Folders\Sent Items
the snippet i think was:
If LCase(item.SenderEmailAddr ess) = "joelpsych@hotmail.com" Then item.Move Application.Session.Folder s("hotmail joelpsych").Folders("Sent Items")
does that mean it's missing the word "personal"??
what's confusing to me is that it seems to be doing the right thing and putting my emails into the sent items folder!! how could that be? I'll have to check next time it happens to be sure but i seem to remember that I checked and it was working - and also giving the error message...
\\Personal Folders\Sent Items
the snippet i think was:
If LCase(item.SenderEmailAddr
does that mean it's missing the word "personal"??
what's confusing to me is that it seems to be doing the right thing and putting my emails into the sent items folder!! how could that be? I'll have to check next time it happens to be sure but i seem to remember that I checked and it was working - and also giving the error message...
In strict terms:
\\Personal Folders\Sent Items
equates to:
Application.Session.Folder s("\Person al Folders\").Folders("Sent Items")
Unfortunately if you have 2 personal folders it will not necessarily goto the right one ... depends on which is the default.
More worryng to me is that it 'sometimes' doesn't work, do you mean always with an email to joelpsych@hotmail.com it doesn't work because if so that fits with the PST is the default one and outlook is automatically dropping the mail into the default sent items.
Key I guess is does it sometimes take a message to joelpsych@hotmail.com and fail or does it always fail?
Chris
\\Personal Folders\Sent Items
equates to:
Application.Session.Folder
Unfortunately if you have 2 personal folders it will not necessarily goto the right one ... depends on which is the default.
More worryng to me is that it 'sometimes' doesn't work, do you mean always with an email to joelpsych@hotmail.com it doesn't work because if so that fits with the PST is the default one and outlook is automatically dropping the mail into the default sent items.
Key I guess is does it sometimes take a message to joelpsych@hotmail.com and fail or does it always fail?
Chris
ASKER
i'm not even really sure - i can't figure out the pattern. what's wierd is that it seems to actually always be "succeeding" in that it's putting a copy of the email that I've sent into "sent items" just that sometimes it is giving me the warning message and opening the debugger. I can't figure out why and when. the email address joelpsych is the only one that i'm using with this...
ASKER
ok - it just happened again and sure enough, i got the error message - but it still "worked" and put the email i sent into sent items! that's what's so funny - it's working fine, i just need to get rid of the error message
thanks so much
thanks so much
ASKER CERTIFIED SOLUTION
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Do you sync emails with an iPhone and has added an hotmail account inside your Outlook?
OR
Have you installed Outlook Connector for Hotmail?
Then, it is very likely when you select to reply an email and have selected hotmail as the account for replying email and there is no sent folder to be synced. So, an error appears.
OR
Have you installed Outlook Connector for Hotmail?
Then, it is very likely when you select to reply an email and have selected hotmail as the account for replying email and there is no sent folder to be synced. So, an error appears.
ASKER
sure enough! disabled the snippet and all works fine and no error message :)
thanks so much
thanks so much
ASKER
thanks!