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CRYSTAL REPORTs

Posted on 2013-02-02
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Last Modified: 2013-02-14
We have installed Crystal report integration software on windows 2008 server with administrator user and ID. Software is working for Administrator ID only not for other users who logon to windows server.
After checking we came to know that crystal report integration is got installed under “C:\USERS\Administrator\Windows\Crystal”    and because of this, it’s only working for Administrator ID.
Software installation does not allow selecting installation location and that why it is getting installed under above location.
If we repeat the installation with different user ID’s it is getting installed under respective user profile
“C:\Users\%username%\window\crystal “and software works for that user.
Software is working fine on window XP for any users and also software got installed under C:\windows\crystal
Is there any way we can install the software on windows 2008 server under C:\windows\crystal?
I think problem is with windows settings not with software. Please Help
I copied the crystal folder and paste under C:\windows but not luck also tried to search for registry for the software but it is not available.
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Question by:KalpeshBhoyar
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4 Comments
 
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Expert Comment

by:jcimarron
ID: 38848926
KalpeshBhoyar--Perhaps of help
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/how-do-you-change-the-default-installation/73450b25-d794-4f18-9add-75253b893343

P.S.  I never thought much about it, but most installations have a window just prior to the actual file installation that tells you to what folder the installation will be directed and allows you to change that location.
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LVL 25

Expert Comment

by:Coralon
ID: 38848971
It sounds like it is a terminal server/RDS host.  If that is the case, then you need to do a
change user /install

Open in new window

before you install it, or use the Control Panel/Programs & Features applet to install it.  

By default, an RDS/TS host redirects %windir% to the user profile, and the change user /install disables that feature.  

If it is not an RDS/TS host, and you have an MSI file, you can try adding ALLUSERS=2 to the command line to install it, which sort of duplicates the change user /install.    

Coralon
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Accepted Solution

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KalpeshBhoyar earned 0 total points
ID: 38872156
Perform the settings for one user and check if the crystal reports are working. Logon to the system as a local administrator.  Go to C:\Users then select Default profile and rename it to default-old or know name for your understanding. Select the user profile for which you made the settings and crystal report was working.  Copy and paste user profile then rename profile as a Default and reboot the system. Also delete the all user profile for crystal reports was not working.  So next time user logon to system and it will create new profile from the default profile which you created and Crystal report will work.
Kalpesh
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Author Closing Comment

by:KalpeshBhoyar
ID: 38888358
Solution provided by other was not working at all, and I sort the issue my own
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