one user unable to log in to email
Posted on 2013-02-02
I have one user unable to log in to email via Outlook, OWA or remote. This has happened out of the blue. When attempting to log in she gets a continuous prompt to log in, then errors saying the exchange server is unavailable.
Network authentication is ok, the user can log into the network and access other resources fine. Other users are not experiencing problems, just this one. The issue appears to be with the mailbox because this happens regardless of if the user is inside the network, on the iphone, accessing remotely or using OWA.
Can someone enlighten me to how to resolve this problem. We are using Exchange 2007.