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Cannot remove network printer from a domain attached Windows XP Pro workstation.

Posted on 2013-02-02
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Last Modified: 2013-02-07
We replaced our domain controller a few months ago and are having an issue removing a network printer from a user profile on a Windows XP Pro domain attached workstation.

When we right-click on the printer and select "Delete" we get the following message:

"Printer connection cannot be removed. Either the printer name was typed incorrectly, or the specified printer has lost its connection to the server."

The old domain controller is no longer available. Is there any thing we can do to remove this printer? Any advice will be greatly appreciated.

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Question by:Poly11
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LVL 1

Expert Comment

by:xterminator
ID: 38847539
This could happen if the printer has some docments left in the queue.
Note that the printer queueis per user, so it might seem the queue is empty for the domain user. There still could be a job stored for the local user.
Empty queue and then try to remove the printer.
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Author Comment

by:Poly11
ID: 38847576
We verified that there are no jobs in the queue. We also restarted the print spooler service, but still can't remove it.

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Accepted Solution

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Michael-Best earned 2000 total points
ID: 38847638
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Expert Comment

by:tjc123
ID: 38852979
Have you tried assigning the printer to a bogus local TCP/IP based one that you create and then try deleting it?
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Author Closing Comment

by:Poly11
ID: 38863519
Thank you!
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