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Outlook is not setup as the default email program

Posted on 2013-02-02
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Last Modified: 2013-02-11
Hi,

I have a windows 7 64-bit laptop with Microsoft Office Home and Business 2010  and Acrobat 9 pro.

I used to be able to send my pdf files to my outlook directly from Acrobat 9 Pro using the "send to email' feature located in the "file" tab.

Every time I press "send to email" I get the following message

error: There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default programs control panel

I did a repair on MS office 2010, but now I get the following message.

"either there is no default mail client or the current mail client cannot fulfill the message request"

Please help. Thank you,

Jose
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Question by:Kaptain1
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6 Comments
 
LVL 96

Expert Comment

by:Experienced Member
ID: 38847642
In Outlook 2010, Options, General, is Outlook set as the default mail client (there is a setting for this).

Then, if Adobe is the only application complaining, uninstall Adobe, restart, re-install Adobe and update it.

... Thinkpads_User
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LVL 23

Expert Comment

by:Stelian Stan
ID: 38847649
Open an command line and type: regedit and hit enter, then navigate to HKEY_LOCAL_ MACHINE\SOFTWARE\CLIENTS\MAIL\MICROSOFT OUTLOOK key. Highlight it and press the DELETE key. Now close the Registry Editor.

Open Outlook and select Detect And Repair option from Help menu. Follow all the steps which will automatically identify the missing key and replace it.
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LVL 33

Expert Comment

by:Paul Sauvé
ID: 38848727
Normally with Win7, you can access the Default Programs function from the Control Panel, then select Set your default programs. There, you can choose the programs that Windows uses by default.
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Kaptain1 earned 0 total points
ID: 38861441
I solved this issue by reinstalling  MS Office. The version installed was 64-bit which is not compatible with the 32-bit version of Acrobat. 0_o
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LVL 33

Expert Comment

by:Paul Sauvé
ID: 38861658
Great going!
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Author Closing Comment

by:Kaptain1
ID: 38875489
I was able to solve this issue on my own
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