users Unable to send or receive any email - Effecting all users in Mexico
- I checked and found that one storage group having 2 databases are dismounted state .
- While mounting the DB’s error code c1041724 , with some error data displayed
- I tried to dig from event viewer , but no luck not able to find proper event to find out the issue
- Check the log drive spaces ¿ enough space is there
- Then check the status of the both the Databases , it states “ Clean shutdown”
- Then cut and move the log files of the Iberoamerica storage group and try to mount the stores , and the DB’s got mounted
- After I checked from server end event Id 9518 was generated as per the database outage time .
attaching the event