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Mail Merge in Outlook 2010

Posted on 2013-02-03
12
Medium Priority
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Last Modified: 2013-08-27
RE: Windows Server 2008 Standard SP2 and Microsoft Office 2010 Pro Plus
 
For some reason I am unable to mail merge in my Outlook 2010 client.
 
Outlook 2010 is the default program for all mail functions in control panel > default programs.

My computer has 8GB RAM and I have 269GB disk space free.

Error attached.

Outlook
0
Comment
Question by:the_omnific
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12 Comments
 
LVL 18

Expert Comment

by:Karen Falandays
ID: 38851090
Hi the_omnific,
Are you trying to create the data source on the fly? Looks like mailmerge is looking to use Winmail. Tell me more about how you are launching your mailmerge...
kfalandays
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38851160
Please restart the machine and try to open Outlook in safe mode and create a new Profile and check firstly

- Rancy
0
 
LVL 1

Author Comment

by:the_omnific
ID: 38852676
Hi, I am selecting a single contact as a test at the moment from Outlook contacts. Choosing the option to send to selected contacts only, send to email option, write test in the word doc then send. Then I get that error. I have been able to perform this on other computers so the process is correct, I can't work out why it's not working in this instance.

I will recreate my mail profile and let you know this morning.
0
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38855336
Please do also check the Outlook version and is the Windows OS same on both clients ?

- Rancy
0
 
LVL 1

Author Comment

by:the_omnific
ID: 38882686
Sorry for the delay. I will try this today
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38884762
Will await for your update :)

- Rancy
0
 
LVL 1

Accepted Solution

by:
the_omnific earned 0 total points
ID: 38940407
Created a new profile and I am still getting the same issue. I am upgrading our terminal server to 2012 soon so I will try it again with Outlook 2013
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38941075
Ohk .... thats a lot of work

- Rancy
0
 
LVL 1

Author Comment

by:the_omnific
ID: 38948048
The server upgrade was going ahead anyway.
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38948691
Ohk so do keep me afloat as to whats happening

- Rancy
0
 
LVL 1

Author Comment

by:the_omnific
ID: 39042874
I will try this again tonight
0
 
LVL 1

Author Closing Comment

by:the_omnific
ID: 39441550
didn't have this issue when I upgraded.
0

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