asked on

Terminal Server - Remote Printing

Hello,

We are using Server 2008 R2 SP1 Terminal Server.

Users connecting from home / home offices using RDP would like to be able to print to their local printers.

Currently when they connect, their local printers show up in the TS fine, but they do not print.

I have tried enabling a TS port on the local printer and also a COM port (and adding the same COM port on the TS) . Both these did not work.

Please assist in getting this to work.

Thanks

EMJSR

I would imagine the problem is rather with the home computers. I would instruct your users to turn of UAC (User Account Control) and make sure that there is a firewall rule in their home firewalls to allow for the office subnet; i.e. to make sure that all traffic from the office network is allowed to flow both ways. I would also make sure that file and printer sharing is enabled their end.

I've never had to enable anything special to allow local printers to work when connecting remotely, providing Windows knows to trust the traffic flow.

ASKER CERTIFIED SOLUTION

masdf123

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

EMJSR

Interesting to keep in mind.

As for the printer preferences; in the printer properties' Security tab, if you set permissions for all the listed options to active, you should have no problems with the preferences. If in doubt add "Everyone" with those permissions.

masdf123

ASKER

Worked