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Terminal Server - Remote Printing

Posted on 2013-02-03
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Last Modified: 2013-03-11
Hello,

We are using Server 2008 R2 SP1 Terminal Server.

Users connecting from home / home offices using RDP would like to be able to print to their local printers.

Currently when they connect, their local printers show up in the TS fine, but they do not print.

I have tried enabling a TS port on the local printer and also a COM port (and adding the same COM port on the TS) . Both these did not work.

Please assist in getting this to work.

Thanks
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Question by:masdf123
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Expert Comment

by:EMJSR
ID: 38849846
I would imagine the problem is rather with the home computers. I would instruct your users to turn of UAC (User Account Control) and make sure that there is a firewall rule in their home firewalls to allow for the office subnet; i.e. to make sure that all traffic from the office network is allowed to flow both ways. I would also make sure that file and printer sharing is enabled their end.

I've never had to enable anything special to allow local printers to work when connecting remotely, providing Windows knows to trust the traffic flow.
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Accepted Solution

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masdf123 earned 0 total points
ID: 38849853
This fixed this problem from :

http://support.ccsolution.no/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=13

Give write/modify permissions to the Domain Users group on c:\windows\system32\spool folder on the TS server, or if it is from a Machine outside the domain, Everyone.

This got it working and things print out no problem now. Now all I have to do is figure out why I can’t edit the printer preferences. “Easy Print”? Yeah right.
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Expert Comment

by:EMJSR
ID: 38849857
Interesting to keep in mind.

As for the printer preferences; in the printer properties' Security tab, if you set permissions for all the listed options to active, you should have no problems with the preferences. If in doubt add "Everyone" with those permissions.
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by:masdf123
ID: 38972971
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