Failed Hard Drive
I have a DELL optiplex 760, that has a desktop chassis, that was running windows XP SP3. The user apparently kicked it, and it fell over onto its side (not a long fall, I am told). Now the PC will not boot, and does not see the Hard Drive at all (It is a SATA drive). I tried reconnecting the sata cable on the drive and the motherboard, as well as reconnecting the power connection. It still will not see the drive. I checked in the BIOS as well.
In any event, there is data I am trying to recover from it. I have used a USB connecting cable, to try and plug it into a working PC, to try and copy the files from it. I have used these cables many times before, (one data and one power cable) in situations where a drive appears to have failed, to recover files, and it has worked, but not this time.
The drive seems to hum, and click for about 15 seconds, and then quit on me, after being connected. It does the same thing when I disconnect it. When it it plugged in windows does not recognize it, and I even went into 'disk management', but there is no sign of windows recognizing it.
Is there any hope to get data off this drive. Anything I could attempt? Any ideas?
In any event, there is data I am trying to recover from it. I have used a USB connecting cable, to try and plug it into a working PC, to try and copy the files from it. I have used these cables many times before, (one data and one power cable) in situations where a drive appears to have failed, to recover files, and it has worked, but not this time.
The drive seems to hum, and click for about 15 seconds, and then quit on me, after being connected. It does the same thing when I disconnect it. When it it plugged in windows does not recognize it, and I even went into 'disk management', but there is no sign of windows recognizing it.
Is there any hope to get data off this drive. Anything I could attempt? Any ideas?
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in addition to all the advices from above i'd suggest that you train your user how to properly use a pc.
harming a pc is never the answer ;-)
SCNR
regards
harming a pc is never the answer ;-)
SCNR
regards
If you really need data from it then use some professional recovery service.
Otherwise the drive is bad and you need consider getting some backup software for future possible issues like this.
Otherwise the drive is bad and you need consider getting some backup software for future possible issues like this.
ASKER
thank you
Get a new drive and restore the data from the backups.
If there are none (how careless!!!!), then the data isn't worth the price for recovery anyway, but f really needed you'd have to send it to a professional agency and get a quote.
http://gillware.com/