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Windows XP installation over Windows 7 Professional

I am trying to install Windows XP over a Windows 7 Professsional HP ProBook Laptop. I get the blue screen of death. I tried changing the BIOS setup option from SATA to IDE as recommended by the Windows XP Forum. Changing the BIOS settings did not work. I am still getting the blue screen of death.

ASKER CERTIFIED SOLUTION

Dave Baldwin

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tjc123

A couple things we need to further investigate:

What version of XP (Home/Pro), service pack, and chipset (32/64 bit) are you trying to install?

When are you receiving the blue screen of death? Is it immediately following a clean install of XP, during the XP installation or before you even get into the XP install?

Have you checked to make sure that the system has drivers compatible with its hardware and version (32/64 bit) of XP? I've found sometimes that pre-configured equipment from vendors like HP and Dell design systems specifically for the OS and version (32/64 bit). Sometimes they don't include equipment that has drivers supported on XP, which could be causing your blue screen issue.

When you perform the install of XP, are you choosing to delete the existing data to perform a clean install and doing a full NTFS format (not quick option)?

Have you tried putting in the XP disc and choosing the repair option to be taken to a command prompt? Trying running fixboot, fixmbr or chkdsk /p to ensure everything is functioning properly prior to the install

Let's start with the information above and I can help you further.

rwhite1124

ASKER

It is Windows XP Professioanl, SP3. It is 32 bit. I am receiving the blue screen of death after all the files are copied. So the Windows setup starts and it says:
Windows setup copying files . . . . .
No. I did not check to see if the drivers were compatible for XP. I am starting the WinXP install from a CD disc once the laptop has been rebooted.

I will try chkdsk /p to ensure everything is functioning properly prior to the install.

David Johnson, CD

it is probably the boot sector that is causing you grief. If you have nothing of value on the drive, enter the repair options on the first windows xp screen

diskpart
list disk
sel disk xx where xx represents the disk that you saw from list disk
clean
exit
fixboot /mbr
exit

retry the installation

rwhite1124

ASKER

I followed the instructions for diskpart, list disk, sel disk, clean, exit, fixboot/mbr. It still did not allow me to install WinXP for some reason. I am going to see if I can find some laptops in our facility that has WinXP on it. I don't want to spend any more time on it. I thought it was an easier fix.
Thanks,

nobus

probably it is missing a driver, for video or such
if you want no more help, plse close this

David Johnson, CD

you can always use Dariks Boot and Nuke and completely wipe the disk, this will eliminate the hard drive as the source of the problem.

You may need the right drivers, what is the model # of the laptop and the manufacturer?

rwhite1124

ASKER

Thanks