Solved

Windows XP installation over Windows 7 Professional

Posted on 2013-02-04
8
139 Views
Last Modified: 2013-07-22
I am trying to install Windows XP over a Windows 7 Professsional HP ProBook Laptop.  I get the blue screen of death.  I tried changing the BIOS setup option from SATA to IDE as recommended by the Windows XP Forum.  Changing the BIOS settings did not work.  I am still getting the blue screen of death.
0
Comment
Question by:rwhite1124
8 Comments
 
LVL 82

Accepted Solution

by:
Dave Baldwin earned 500 total points
ID: 38852101
If that computer never came with Windows XP, it is very likely that there are no drivers available for XP.
0
 
LVL 5

Expert Comment

by:tjc123
ID: 38852114
A couple things we need to further investigate:

What version of XP (Home/Pro), service pack, and chipset (32/64 bit) are you trying to install?
When are you receiving the blue screen of death?  Is it immediately following a clean install of XP, during the XP installation or before you even get into the XP install?
Have you checked to make sure that the system has drivers compatible with its hardware and version (32/64 bit) of XP?  I've found sometimes that pre-configured equipment from vendors like HP and Dell design systems specifically for the OS and version (32/64 bit).  Sometimes they don't include equipment that has drivers supported on XP, which could be causing your blue screen issue.
When you perform the install of XP, are you choosing to delete the existing data to perform a clean install and doing a full NTFS format (not quick option)?
Have you tried putting in the XP disc and choosing the repair option to be taken to a command prompt?  Trying running fixboot, fixmbr or chkdsk /p to ensure everything is functioning properly prior to the install

Let's start with the information above and I can help you further.
0
 

Author Comment

by:rwhite1124
ID: 38852367
It is Windows XP Professioanl, SP3. It is 32 bit.  I am receiving the blue screen of death after all the files are copied.  So the Windows setup starts and it says:
Windows setup copying files . . . . .
No. I did not check to see if the drivers were compatible for XP.  I am starting the WinXP install from a CD disc once the laptop has been rebooted.

I will try chkdsk /p to ensure everything is functioning properly prior to the install.
0
 
LVL 78

Expert Comment

by:David Johnson, CD, MVP
ID: 38853201
it is probably the boot sector that is causing you grief.  If you have nothing of value on the drive, enter the repair options on the first windows xp screen

diskpart
list disk
sel disk xx where xx represents the disk that you saw from list disk
clean
exit
fixboot /mbr
exit

retry the installation
0
6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

 

Author Comment

by:rwhite1124
ID: 38877206
I followed the instructions for diskpart, list disk, sel disk, clean, exit, fixboot/mbr.  It still did not allow me to install WinXP for some reason.  I am going to see if I can find some laptops in our facility that has WinXP on it.  I don't want to spend any more time on it.  I thought it was an easier fix.
Thanks,
0
 
LVL 91

Expert Comment

by:nobus
ID: 38879120
probably it is missing a driver, for video or such
if you want no more help, plse close this
0
 
LVL 78

Expert Comment

by:David Johnson, CD, MVP
ID: 38879266
you can always use Dariks Boot and Nuke  and completely wipe the disk, this will eliminate the hard drive as the source of the problem.

You may need the right drivers, what is the model # of the laptop and the manufacturer?
0
 

Author Comment

by:rwhite1124
ID: 39344392
Thanks
0

Featured Post

Do email signature updates give you a headache?

Constantly trying to correctly format email signatures? Spending all of your time at every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

Join & Write a Comment

This is an article about Leadership and accepting and adapting to new challenges. It focuses mostly on upgrading to Windows 10.
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup". After a while, you have entered a loop for Auto repair which does not fix anything and you will be in a  panic as all your work w…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now