VMware View serial port issue
Posted on 2013-02-04
I have a VMware View 5.0 environment. Mostly we are using Wyse P20's as our VDI device. I need to create a serial connection in order to access some legacy product. I have purchased a USB/Serial dongle that I successfully used on a laptop running Windows 7 to connect to a Juniper switch so I know that the technology is basically OK.
I load up my Windows 7 linked clone desktop and connect the dongle to the device. It discovers it, I load the drivers and it becomes com3. I have tried two different connection programs; one as a thinapp and one installed locally. I have also tried a different brand of VDI device that has the tera2 chipset. Both devices have the latest firmware from Teradici.
In all cases I get the same thing. I can connect to the remote system just fine. However, whenever I type, I get some wrong characters. For example, the first time I type most letters, I get a different letter, but then the next time I'm OK -if I type JJ I'll get an "m" and then the next time a "J". And the issue continues as I type, which obviously makes this unworkable. I've also tried various flow control settings both on the com3 port in Device Manger as well as within the apps; the issue persists.
Anyone have any thoughts on this?