phdsyn
asked on
Multiple Sync Issues folders
A hundred sync issues folders are created under Top Information Store: Sync Issues, Sync Issues1, Sync Issues2 to 99
Software versions:
- Microsoft Exchange Server 2007 SP2 (8.2.0176.002)
- Microsoft Office Outlook 2007 (12.0.6665.5003) SP3 MSO (12.0.6662.5000)
- Windows 7 Professional x64: (Build: 7600, Revision: 17118)
User accesses Exchange account remotely with Outlook Anywhere. The following 'basic' steps have been applied without success:
- Launch Outlook with resetfolders switch
- Delete Offline Outlook Data file
- Disable Exchange Cached Mode
- Repair Microsoft Office
- Renew Outlook profile
PFDAVAdmin and MFCMAPI have been used to connect to this specific mailbox. Whenver duplicated folders are deleted they reappear in no time.
Any hints would be appreciated.
Kind regards,
Software versions:
- Microsoft Exchange Server 2007 SP2 (8.2.0176.002)
- Microsoft Office Outlook 2007 (12.0.6665.5003) SP3 MSO (12.0.6662.5000)
- Windows 7 Professional x64: (Build: 7600, Revision: 17118)
User accesses Exchange account remotely with Outlook Anywhere. The following 'basic' steps have been applied without success:
- Launch Outlook with resetfolders switch
- Delete Offline Outlook Data file
- Disable Exchange Cached Mode
- Repair Microsoft Office
- Renew Outlook profile
PFDAVAdmin and MFCMAPI have been used to connect to this specific mailbox. Whenver duplicated folders are deleted they reappear in no time.
Any hints would be appreciated.
Kind regards,
SOLUTION
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ASKER CERTIFIED SOLUTION
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ASKER
Cause has not been determined but moving mailbox to another database seems to make it. Issue hasn't reappeared since.
- Rancy