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Outlook Non-Cached Mode Exchange - Not loading junk mail.

So, I have a computer that is connecting to exchange 2007 with outlook 2010. As of today it isn't able to load the junk mail folder(in outlook), in OWA the junkmail folder loads without problem.

It appears to try and load the junk mail folder but it just sits there with the loading bar and never shows any content. When using /safe I get an error saying "cannot display this view". Which is why I tried /safe:1 which removes the preview pane.

Tried /clearviews, /safe, /safe:1, and /resetfolders in a hope to repair the problem. Permissions on the folder look correct and I don't know where else to look for a possible fix. Ideas?
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ThermoDust84
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ThermoDust84
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1 Solution
 
ArneLoviusCommented:
are the any emails in the folder when you look at it in OWA ?
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ThermoDust84Author Commented:
Yes, there was one. Only way to let the user see the message was to move the file to the inbox. At this point there are no e-mails in the folder.
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ArneLoviusCommented:
it could be an odd form of corruption...

if you have another mailbox database, I might try moving the mailbox to a different database and seeing if the problem moves with the mailbox.

I would also ensure that everyone else does not have the problem.
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ThermoDust84Author Commented:
I thought corruption also, except it works fine in OWA. So my first thought was Outlook is not reading correct. But I will try the moving it to another store and seeing if that helps.
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ArneLoviusCommented:
The corruption might not be exposed through OWA...
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ThermoDust84Author Commented:
Mailbox was moved, problem is still happening. Something I forgot to try was repair Outlook, so I am giving that a try. If that doesn't work I am going to remake the profile.
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ThermoDust84Author Commented:
Problem was on the client side as Outlook needed to be reinstalled to fix issue.
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ThermoDust84Author Commented:
Closing
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