• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 448
  • Last Modified:

Outlook 2010 – Double up appointments in Calendar

One of our institution's users has a Calendar problem in Outlook 2010 that I am unable to figure out.
The appointment calendar that the user has is in the pink calendar is showing double up and only on that particular calendar.

Screenshots here:
https://www.dropbox.com/s/a1wxte5m7padgdn/a.jpg
https://www.dropbox.com/s/6wiuhp2olx6l75h/b.jpg

The double up is on grey colour.

Ideas?

Thanks!
0
autotrix
Asked:
autotrix
  • 2
1 Solution
 
EMJSRCommented:
Is your user synchronizing their mailbox with a smartphone, or some other mobile app? Most of these double ups (other than imports of PST files) happen, when sync is configured wrongly. Usually it should be setup to let the mailbox "win" during sync which in return should prevent duplicates.

This should also help; as a generic guideline:

http://www.ehow.com/info_12211571_outlook-calendar-duplicate-entries.html
0
 
autotrixAuthor Commented:
Thanks turns out the user had an iPhone..
0
 
EMJSRCommented:
I'm glad I could help!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now