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Outlook 2010 – Double up appointments in Calendar

Posted on 2013-02-04
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Last Modified: 2013-02-04
One of our institution's users has a Calendar problem in Outlook 2010 that I am unable to figure out.
The appointment calendar that the user has is in the pink calendar is showing double up and only on that particular calendar.

Screenshots here:
https://www.dropbox.com/s/a1wxte5m7padgdn/a.jpg
https://www.dropbox.com/s/6wiuhp2olx6l75h/b.jpg

The double up is on grey colour.

Ideas?

Thanks!
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Question by:autotrix
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EMJSR earned 2000 total points
ID: 38852871
Is your user synchronizing their mailbox with a smartphone, or some other mobile app? Most of these double ups (other than imports of PST files) happen, when sync is configured wrongly. Usually it should be setup to let the mailbox "win" during sync which in return should prevent duplicates.

This should also help; as a generic guideline:

http://www.ehow.com/info_12211571_outlook-calendar-duplicate-entries.html
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Author Closing Comment

by:autotrix
ID: 38853054
Thanks turns out the user had an iPhone..
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Expert Comment

by:EMJSR
ID: 38853062
I'm glad I could help!
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