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Ransom Ware white Screen and no Safemode

Posted on 2013-02-04
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Last Modified: 2013-02-10
Hi have a computer that was infected with a Poliza Ransom ware that freezes system ,  I tried to boot to Safemode to do the normal removal steps but after the user logion and desktop comes up it says logging off and restarts.   When i try going back in on normal boot all I get now is just a white screen and can do anything
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Question by:Tatonka88
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by:tjc123
ID: 38852853
Have you tried booting into Safe Mode without Networking?
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by:jcimarron
ID: 38852864
Tatonka88---  f-Secure give you instructions to remove
http://www.f-secure.com/en/web/labs_global/removal/removing-ransomware

Can you do the removal step in Safe Mode?
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by:Tatonka88
ID: 38852876
All safe modes just restart after user login
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Netscaler Common Configuration How To guides

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by:jcimarron
ID: 38852881
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by:tjc123
ID: 38852890
Have you tried booting with a Windows 7 disc into the Recovery mode command prompt and running things like fixboot, fixmbr, and chkdsk /p ?
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by:jcimarron
ID: 38852900
Tatonka88--HitmanPro may also help.  
See Method 3 here.
http://malwaretips.com/blogs/remove-police-trojan/
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by:David Johnson, CD, MVP
ID: 38852934
Mark Russinovich's Blog on this is a pretty definitive source
http://blogs.technet.com/b/markrussinovich/archive/2013/01/07/3543763.aspx
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Tatonka88 earned 0 total points
ID: 38855316
Was on a time line to get this completed and with no DATA concerns just did a Format and fresh install

Thanks to everyone for the attention.
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Author Closing Comment

by:Tatonka88
ID: 38872767
Just did a wipe and install
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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