• Status: Solved
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Ransom Ware white Screen and no Safemode

Hi have a computer that was infected with a Poliza Ransom ware that freezes system ,  I tried to boot to Safemode to do the normal removal steps but after the user logion and desktop comes up it says logging off and restarts.   When i try going back in on normal boot all I get now is just a white screen and can do anything
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Tatonka88
Asked:
Tatonka88
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1 Solution
 
tjc123IT DirectorCommented:
Have you tried booting into Safe Mode without Networking?
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jcimarronCommented:
Tatonka88---  f-Secure give you instructions to remove
http://www.f-secure.com/en/web/labs_global/removal/removing-ransomware

Can you do the removal step in Safe Mode?
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Tatonka88Author Commented:
All safe modes just restart after user login
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jcimarronCommented:
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tjc123IT DirectorCommented:
Have you tried booting with a Windows 7 disc into the Recovery mode command prompt and running things like fixboot, fixmbr, and chkdsk /p ?
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jcimarronCommented:
Tatonka88--HitmanPro may also help.  
See Method 3 here.
http://malwaretips.com/blogs/remove-police-trojan/
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David Johnson, CD, MVPOwnerCommented:
Mark Russinovich's Blog on this is a pretty definitive source
http://blogs.technet.com/b/markrussinovich/archive/2013/01/07/3543763.aspx
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Tatonka88Author Commented:
Was on a time line to get this completed and with no DATA concerns just did a Format and fresh install

Thanks to everyone for the attention.
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Tatonka88Author Commented:
Just did a wipe and install
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