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offline address book not updating/syncronizing to Outlook cache mode

I'm unable to update any of my Outlook 2010 and 2007 clients offline address books. If I blow out their profile and re-sync they get current / new addresses, however, if a user is added they are not updated. It works just fine in non-cache mode and OWA. The 'C:\Program Files\Microsoft\Exchange Server\V14\ExchangeOAB' folder is showing not updated in a month. Any ideas?

tjc123

See if this helps you any:

http://theessentialexchange.com/blogs/michael/archive/2007/11/13/forcing-an-offline-address-book-to-get-updated.aspx

gopher_49

ASKER

I'm running Exchange 2010. These steps are for Exchange 2003 when pertaining to the server.

tjc123

My mistake, I copied and pasted the wrong link. Here is what I meant to send you. It deals with issues with the OAB downloading after simplifying the OWA URL. Worth checking out:

http://www.msexchange.org/blogs/walther/news/oab-issues-after-simplifying-the-owa-2010-url-507.html

Also, here is another as it relates to generating the OAB:

http://blogs.catapultsystems.com/IT/archive/2010/03/11/troubleshooting-offline-address-book-generation-on-exchange-2010.aspx

Morasiva

Hi,

See the below link for Exchange 2010 OAB GAL not updating

http://www.kevintaber.com/2011/12/09/exchange-2010-oab-gal-not-updating/

This link also contains entire documentation in PDF format with screenshots to help.

gopher_49

ASKER

I'll try these after hours today. I don't messing with Exchange 2010 during production hour due to my lack of knowledge. I'll update the ticket tomorrow.

Thanks.

ASKER CERTIFIED SOLUTION

I Qasmi

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gopher_49

ASKER

iQasmi,

After reviewing your links I noticed that I had an old exchange server as the OAB server?! I moved it to the new Exchange 2010 server... Then everything worked.

thanks