Solved

Auto-forward email from Public Folder in Exchange 2010

Posted on 2013-02-04
9
4,485 Views
Last Modified: 2013-02-10
I'm trying to setup a public folder in Exchange 2010 that will automatically forward any emails dropped (copied/moved) into it, to an external recipient.

In the past with Exchange 2003 I have used the "Folder Assistant", configuring it through Outlook from the client side.

I've tried to set it up the same way but it doesn't send any email. I've also tried an internal recipient and that isn't working either.

It must try at least once to send the email because it then disables the rule.

I've attached screenshots to show how I've got it configured and also the rule after it's disabled.

Also this is in an SBS 2011 environment.

Any suggestions?
Capture.JPG
Capture1.JPG
0
Comment
Question by:dbasplus
9 Comments
 
LVL 9

Expert Comment

by:djsharma
ID: 38853750
0
 
LVL 9

Accepted Solution

by:
EMJSR earned 500 total points
ID: 38853764
You may also want to check the following:

Have a look in the Exchange Management Console, in the Hub Transport Server (Organisation Configuration). “Automatic Forward” may be disabled. If you enable that setting, it should allow you to auto-forward emails.
0
 
LVL 23

Expert Comment

by:Malli Boppe
ID: 38853829
The screen shots that are attached  is that from the outlook.
Can you set a transport rul on the exchange server and see if that works.
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 

Author Comment

by:dbasplus
ID: 38857129
Some good ideas here, thanks. I'll go through them one by one -

djsharma - This server is not an upgrade from 2003, instead it is a new clean install - so there should be no problems with left over containers/OU groups from the 2003 server, which is what I think your links are pointing to?
I have also changed the permissions for the 'Default' and 'Anonymous' users to be 'Owner', along with all other users that might be using the folder, but this didn't help either.

EMJSR - I found the "Automatic Forward" setting on Exchange and it was indeed disabled so I thought this was going to be it, but sadly no. I've attached a screenshot just to confirm I've done it correctly.

mboppe - Shouldn't the default transport rules be fine for this? I can create a new one but what settings should it have?
Allow-automatic-forward.JPG
Public-Folder-Properties.JPG
0
 
LVL 9

Expert Comment

by:EMJSR
ID: 38857149
Have you restarted the Exchange Information Store and related services after making the change to enable "Automatic Forward"? Just to make sure you're not looking for further issues if not required. A lot of changes require a restart of the services to fully grip.
0
 

Author Comment

by:dbasplus
ID: 38857189
Yes I restarted the entire server just to make sure everything was applied and services were restarted.
0
 

Assisted Solution

by:dbasplus
dbasplus earned 0 total points
ID: 38857261
Got it working, but now I feel silly as it was so simple - just had to "Mail Enable" the public folders in Exchange! Don't know how I could've missed that one.

I've reset the permissions back to the default levels, and have tested for sending to both external and internal recipients and it works fine.

It wouldn't have worked without EMJSR showing me the "Automatic Forward" option which I never knew existed so they will get the points on this one.

Thanks everyone for your help with this.
0
 
LVL 9

Expert Comment

by:EMJSR
ID: 38857266
You know that's always the way; it's always the most simple, unsuspecting thing. Believe me, every day anew! Very glad you got it working though!
0
 

Author Closing Comment

by:dbasplus
ID: 38872814
The final step to get this working I found myself (Mail-enable the public folders) but EMJSR also provided excellent advice which was also required (enable Automatic Forward).
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
how to add IIS SMTP to handle application/Scanner relays into office 365.

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question