Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17


Exchange 2010 Send as permissions

Posted on 2013-02-05
Medium Priority
Last Modified: 2013-02-08
I have a user that needs to access and send from multiple mailboxes but I am haivng a problem setting it up.

What I have done is setup a mailbox for the user then set Exchange to forward a copy of incoming mails from the other mailboxes to the users mailbox. All mails are received with out problem. The user is able to reply to mails that have been sent to the other mailboxes but is not able to send a new email. I have set Full Permissions and Send on Behalf of in mailbox properties and Send as permissions when right clicking the mailbox.

Please assist.
Question by:DJMohr
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
LVL 63

Accepted Solution

Simon Butler (Sembee) earned 2000 total points
ID: 38854175
Set Send As OR Send on Behalf of. Not both.

You don't need Full Mailbox access if the email is being forwarded from another account to this mailbox, you just need Send As.

Although the method you have identified is very unusual. Normally you would use Full Mailbox Access then add the other accounts as additional accounts to the Outlook profile. That way Sent Items are stored in the actual mailbox rather than this user's sent items.


Author Comment

ID: 38854185
I have tried all the options

Set either Send As or on Behalf of and Full mailbox access, have also added the mailboxes as additional and same problem

I have now played around with the settings, removed full, send as and on behalf of and the user is able to reply and forward on 2 mailboxes but not the others.
LVL 20

Expert Comment

ID: 38854189
restart the store after setting the permissions - sometimes it takes a little while for it to filter through, and a restart will solve
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.


Author Comment

ID: 38854198
What's even more confussing is that the user getting Undeliverable errors only when sent to certain users with in the company.

Author Comment

ID: 38854202
Ok, restarting the store might be an issue. How long does it normally take to filter through?
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 38854211
Exchange caches permissions for two hours, therefore if you have tried and failed, then changing things and trying again immediately will give you false results.


Author Closing Comment

ID: 38869408
Thanks Simon

I just just added additional mailboxes to the user, all working now

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
Want to know how to use Exchange Server Eseutil command? Go through this article as it gives you the know-how.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This video discusses moving either the default database or any database to a new volume.

704 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question