Can't restore Domain Controller, Shadow Copy expired

Hi,

I'm trying to restore a Win Svr 2003 standard SP1 system using Symantec BE 12.5. The server is a Domain Controller. I'm restoring all HD partitions + Shadow copy components and the System State. I am performing the restore in Windows Directory service restore mode as recommended. The restore completes successfully, but when I reboot the system I get:

 "lsass.exe - Security accounts manager initialization failed. Directory service cannot start. Error status 0xc0000Ze1. Reboot into directory service restore mode"

I am able to boot into Directory service restore mode ok, and in Event Viewer I think I've found the source of the problem:

Event Type: Error
Event Source: NTDS Replication
Event Category: Backup
Event ID: 1918
Description: The shadow copy service cannot restore Active Directory because the shadow copy used is too old.   Shadow copy expiration date: 2012-09-02 18:23:48

It's not vital that this server is recovered at this stage because it's a Disaster Recovery machine, but I need to find a way of preventing this happening at the restore point by extending the Shadow copy expiration date.. or any other means! Any help much appreciated.
fred2k3Asked:
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Mike KlineCommented:
Can you check the tombstone lifetime period of your forest?

http://technet.microsoft.com/en-us/library/cc784932(v=ws.10).aspx

You may have gone over that.  Is this an old DC.

Often times in times like these it is easier to rebuild (i.e. delete object/metadata cleanup/promote again)

The DS team had a good blurb on it   http://blogs.technet.com/b/askds/archive/2012/08/24/friday-i-mean-saturday-mail-sack-very-wordy-edition.aspx#rebuildrestore

Thanks

Mike
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fred2k3Author Commented:
Thank you for the reply Mike.

The Tombstone Lifetime for the forest is set at 180. I'm struggling to make a connection as to why this would cause a problem restoring though.. objects must get deleted all the time and 180 days isn't much considering how many years this server has been running (DR tests in the past haven't exhibited this problem). I will look into the other suggestion.. thanks again.

Does anyone know anything about this Shadow Copy expiration? Google searches haven't proved fruitful for me so far.
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ZenVenkyArchitectCommented:
You gave us wrong error code it is not 0xc0000Ze1 it is 0xc00002e1. Check the following links  to work on the issue. I believe that is why Mike didn't gave correct resolution. However check these links.

http://support.microsoft.com/kb/830574

http://support.microsoft.com/kb/258062

Note:-  KB258062 works on 2003STD aswell.
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fred2k3Author Commented:
Ah, apologies for the confusion with that error code.

Zenvenky - thanks for the links.. I have tried that hotfix but it says my Service Pack is already more upto date. Neither article relates to Event ID: 1918 which I'm now positive is the cause of the issue.

Event ID: 1918
Description: The shadow copy service cannot restore Active Directory because the shadow copy used is too old.   Shadow copy expiration date: 2012-09-02 18:23:48

If I boot into Directory service restore mode and change the system clock to before this date I don't get the lsass.exe error (I do get a Windows activation problem but that's a seperate issue) so it's definitely this shadow copy expiry causing the problem.
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TeamLogicIT-MissionViejoCommented:
Did you ever find a solution to your issue? I amhaving the same problem
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fred2k3Author Commented:
Hi TeamLogicIT, the problem was that the backup tape was too old and therefore did not restore. Using a more recent tape solved the problem. Hope it helps.
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fred2k3Author Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for fred2k3's comment #a39030190

for the following reason:

No other answers were suitable.
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