Solved

two adobe reader versions on 1 pc

Posted on 2013-02-05
10
358 Views
Last Modified: 2013-02-06
Hi Experts,

One of the users in my company works with a program that generates reports. It opens the reports automatically in Adobe Reader. This only works with Adobe Reader 9.

Besides version 9, I want to run the newest Adobe Reader version on the same PC (Windows 7 Professional x64). Is this possible?
0
Comment
Question by:SvenIA
  • 4
  • 3
  • 2
  • +1
10 Comments
 
LVL 23

Accepted Solution

by:
Thomas Grassi earned 350 total points
ID: 38854700
First you would have to point the installation to another folder.

The the problem would be file assocations.

I would see if the application can be used with the latest version first. I gather you have tested the application already? If so what happens?
0
 
LVL 7

Author Comment

by:SvenIA
ID: 38854788
Thanks for the reply;

"I would see if the application can be used with the latest version first. I gather you have tested the application already? If so what happens?"

Unfortunatly i do not understand what you mean...
0
 
LVL 13

Assisted Solution

by:Alexios
Alexios earned 150 total points
ID: 38854828
Hello
I agree with Trgrassijr55, it can be done.

Maybe this will help you
http://www.ehow.com/how_6001232_install-two-versions-adobe-acrobat.html
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 38854917
I wanted to know if you tested your application with the latest version of Adobe.

If you did then what happens? You said that your application only works with Adobe 9 please explain give more details
0
 
LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 38855129
Adobe does not support two versions of Reader on the same computer. You can have one version of Adobe Acrobat and one version of Adobe Reader, but that's it.

Complain to the maker of your software product. They should not have hardcoded a specific version of Reader.
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 7

Author Comment

by:SvenIA
ID: 38855275
@ trgrassijr55

an error pops up with no specific details. Some kind of general application error. The application crashes completely.

@ khkremer

The makers of the software will have a Windows 8 version of the software. The dude i spoke to couldn't say if a newer version of adobe reader will be supported. Anyway, i dont have Windows 8.
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 38857988
Can you check the application log should produce an error there.

How many computers run this appliation?

If the application will not work with anot version I would stay with that version of adobe.

If it is only one machine then just keep that machine there to run the application using adobe 9
0
 
LVL 7

Author Comment

by:SvenIA
ID: 38858377
There is nothing to find in the Windows logs. Only 1 computer runs the application. I think I'll leave the computer running only with Adobe Reader 9, to prevent other problems to occur.

Thank you guys for the input!!
0
 
LVL 7

Author Closing Comment

by:SvenIA
ID: 38858385
Thanks!!
0
 
LVL 13

Expert Comment

by:Alexios
ID: 38858481
Glad to help
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

PDF files have been in the limelight due to its unmatched features.  Personal documents, emails, business reports and eBooks are all converted into PDF files owing to peerless features provided by it. Adding watermark to a PDF file is a method to se…
If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
In this fourth video of the Xpdf series, we discuss and demonstrate the PDFinfo utility, which retrieves the contents of a PDF's Info Dictionary, as well as some other information, including the page count. We show how to isolate the page count in a…
Sometimes we receive PDF files that are in the wrong orientation. They may be sideways or even upside down. This most commonly happens with scanned or faxed documents. It is possible to rotate the view of these PDFs with the free Adobe Reader produc…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now