TSM backup problem ANS2079E error scanning snapshot
I am deploying new windows 2008R2 servers in production.
Servers will be used for file servers.
I installed TSM client 6.2.4.7.
TSM server is 5.5. According to the TSM documentation tsm server and client is compatible.
After installation I used the wizard to configure client scheduler and journal services.
The problem is that backup jobs failed with the following error: NS2079E Error processing '\\?\GLOBALROOT\Device\Har
## vssadmin list writers shows that all writers are stable and there isn't any error on them,
Any idea how to fix the probelm?
02/04/2013 15:40:40 Processing 0 Journal entries for '\\drfs2\e$'
02/04/2013 15:40:42 Querying Journal for '\\drfs2\f$'
02/04/2013 15:40:42 Backup of object 'SystemState' component 'System State' finished successfully.
02/04/2013 15:40:43 Processing 0 Journal entries for '\\drfs2\f$'
02/04/2013 15:40:43 Querying Journal for '\\drfs2\c$'
02/04/2013 15:40:43 Successful incremental backup of 'DRFS2\SystemState\NULL\Sy
02/04/2013 15:40:43 Successful incremental backup of '\\drfs2\e$'
02/04/2013 15:40:43 Successful incremental backup of '\\drfs2\f$'
02/04/2013 15:40:43 Processing 137 Journal entries for '\\drfs2\c$'
02/04/2013 15:40:43 Expiring--> 0 \\drfs2\c$\Windows\Softwar
02/04/2013 15:40:43 Expiring--> 0 \\drfs2\c$\Windows\securit
02/04/2013 15:40:43 Normal File--> 6,385 \\drfs2\c$\Program Files\Tivoli\TSM\baclient\
02/04/2013 15:40:43 ANS1228E Sending of object '\\drfs2\c$\ProgramData\Mi
02/04/2013 15:40:43 ANS2079E Error processing '\\drfs2\c$\ProgramData\Mi
02/04/2013 15:40:43 ANS1999E Incremental processing of '\\drfs2\c$' stopped.
02/04/2013 15:40:43 ANS1999E Incremental processing of '\\drfs2\c$\ProgramData\Mi
02/04/2013 15:40:51 ANS2079E Error processing '\\?\GLOBALROOT\Device\Har
02/04/2013 15:40:51 --- SCHEDULEREC STATUS BEGIN
Servers will be used for file servers.
I installed TSM client 6.2.4.7.
TSM server is 5.5. According to the TSM documentation tsm server and client is compatible.
After installation I used the wizard to configure client scheduler and journal services.
The problem is that backup jobs failed with the following error: NS2079E Error processing '\\?\GLOBALROOT\Device\Har
## vssadmin list writers shows that all writers are stable and there isn't any error on them,
Any idea how to fix the probelm?
02/04/2013 15:40:40 Processing 0 Journal entries for '\\drfs2\e$'
02/04/2013 15:40:42 Querying Journal for '\\drfs2\f$'
02/04/2013 15:40:42 Backup of object 'SystemState' component 'System State' finished successfully.
02/04/2013 15:40:43 Processing 0 Journal entries for '\\drfs2\f$'
02/04/2013 15:40:43 Querying Journal for '\\drfs2\c$'
02/04/2013 15:40:43 Successful incremental backup of 'DRFS2\SystemState\NULL\Sy
02/04/2013 15:40:43 Successful incremental backup of '\\drfs2\e$'
02/04/2013 15:40:43 Successful incremental backup of '\\drfs2\f$'
02/04/2013 15:40:43 Processing 137 Journal entries for '\\drfs2\c$'
02/04/2013 15:40:43 Expiring--> 0 \\drfs2\c$\Windows\Softwar
02/04/2013 15:40:43 Expiring--> 0 \\drfs2\c$\Windows\securit
02/04/2013 15:40:43 Normal File--> 6,385 \\drfs2\c$\Program Files\Tivoli\TSM\baclient\
02/04/2013 15:40:43 ANS1228E Sending of object '\\drfs2\c$\ProgramData\Mi
02/04/2013 15:40:43 ANS2079E Error processing '\\drfs2\c$\ProgramData\Mi
02/04/2013 15:40:43 ANS1999E Incremental processing of '\\drfs2\c$' stopped.
02/04/2013 15:40:43 ANS1999E Incremental processing of '\\drfs2\c$\ProgramData\Mi
02/04/2013 15:40:51 ANS2079E Error processing '\\?\GLOBALROOT\Device\Har
02/04/2013 15:40:51 --- SCHEDULEREC STATUS BEGIN
ASKER
I've already excluded it from one of the servers and I am still receiving the error message
ANS2079E Error processing '\\?\GLOBALROOT\Device\Har
ANS2079E Error processing '\\?\GLOBALROOT\Device\Har
SOLUTION
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ASKER
Do I need VSS for systemstate backup.
Could the problem be somehow related to journal service that I also configure?
On all of my application servers I just install tsm client shedulere and I don't install journal service.
Could the problem be somehow related to journal service that I also configure?
On all of my application servers I just install tsm client shedulere and I don't install journal service.
ASKER CERTIFIED SOLUTION
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ASKER
10x for the reply.
Last night I removed VSS through the Backup Setup GUI wizard, and today backups are completed successful for both servers.
As I seen from the log systemstate backup is also completed successful.
There are couple of error message today regarding backup of user profile of the account that is logged,not a big deal :
ANS4987E Error processing '\\hqfs2\c$\Users\myuser\A
How do you handle this errors in your environment?
I also spotted this errors in a couple of other servers.
Last night I removed VSS through the Backup Setup GUI wizard, and today backups are completed successful for both servers.
As I seen from the log systemstate backup is also completed successful.
There are couple of error message today regarding backup of user profile of the account that is logged,not a big deal :
ANS4987E Error processing '\\hqfs2\c$\Users\myuser\A
How do you handle this errors in your environment?
I also spotted this errors in a couple of other servers.
SOLUTION
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ASKER
10x max
i believe the problem is in processing folder testTempViewerDir located in c:\ProgramData\Microsoft\E
I really don't know what is that directory for, but you may want to try and exclude that directory from backups and try the incremental backup again.
Chances are that if tsm client won't be stopped at that time, it will go on creating the failed snapshot.
hope this helps
max