Cannot access any resources over VPN accept Router

Posted on 2013-02-05
Last Modified: 2013-02-21
I have created a VPN between a Sonicwall NSA 240 and a Draytek Vigo 2830

The LAN network IP for the Sonicwall is
The LAN network Ip for the Draytek is

From PCs on the Sonicwall LAN I can access the Draytek router's web page (
But cannot access any servers/workstations on the LAN.

The server has it's firewalls turned off.
Any suggestions on what the issue is?
Question by:antonioking
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
  • 2
LVL 30

Expert Comment

ID: 38856304
Can you ping any thing on the other side?

Author Comment

ID: 38856381
Nope, only the Draytek router
LVL 30

Expert Comment

ID: 38856596
Sounds like you need to open ports back to the server ip address.
Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

LVL 14

Expert Comment

ID: 38858542
It sounds like the pcs and servers on the other side are using a different router as thier default gateway, if this is the case you need to add a static route on that gateway pointing to the subnet

A tracert from the pc's on will verify if this is the problem.

Author Comment

ID: 38859019
The server and PCs on the branch office cannot ping anything at the head office. Not even the gateway router.

Author Comment

ID: 38859193
I have opened the ports to the server on the router.
I have port forwarded 3389 (RDP)

It still doesn't ping, RDP doesn't work.
Cannot access any resources either side of the network.
ie... PCs on cannot access any PCs on accept the router on
PCs on cannot access any PCs on
LVL 14

Expert Comment

ID: 38867126
Can you post an IPCONFIG from a PC on network and then a tracert from that pc to a pc on which is pingable please? Sorry for the delay .. been a bit busy.
LVL 14

Expert Comment

ID: 38867130
Obviously the tracert will fail but I want to see the path.

Accepted Solution

antonioking earned 0 total points
ID: 38896849
A vlan on the draytek was causing the problem, and reconfiguring the vlan  resolved the issue.

Thanks for your time.

Author Closing Comment

ID: 38913139
Resolve issue myself.

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
logon script 9 95
Palo Alto site-to-site vpn monitoring 5 66
Cisco Anyconnect for Android 6 62
auto connect vpn 17 74
Do you have an old router lying around the house that you don’t know what to do with? Check the make and model, then refer to either of these links to see if its compatible. http://www.dd-wrt.c…
Let’s list some of the technologies that enable smooth teleworking. 
After creating this article (, I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
Suggested Courses

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question