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WSUS shows clients need an update, client says no

Posted on 2013-02-05
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Last Modified: 2013-02-10
I have  two clients reporting to my WSUS server that they are in need of a particular update.  I have approved said update, but it is not installing on the clients.  Both clients are Server 2008 RTM enterprise.  If I check for updates manually from the WSUS on the clients, they say Windows is up to date.  What can I do to either install this update or reset the status?
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Question by:Winstink
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6 Comments
 
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Expert Comment

by:bigbigpig
ID: 38855734
Are the updates approved for install for the specific group that the client machines are a member of?
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LVL 5

Expert Comment

by:Metaltree
ID: 38855739
On the client stop the Windows Update and Background Intellgient Transfer Service services.

Once these are stopped, delete the 'SoftwareDistribution' folder from the c:\windows directory.

Reboot the computer, try to run updates again.

http://social.technet.microsoft.com/Forums/en-US/winserverwsus/thread/f5744a18-d4ca-4631-8324-878b9225251d/
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LVL 47

Expert Comment

by:Donald Stewart
ID: 38855953
Most likely there is a pending reboot needed for past updates that were installed. Future updates will not install until a reboot has taken place.
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Author Comment

by:Winstink
ID: 38856005
The update is approved for the group that the client is in.  After doing the procedure and rebooting, it detected an additional update.  I installed that, ran wuauclt /reportnow and it still shows the one update is needed.
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Accepted Solution

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Winstink earned 0 total points
ID: 38857346
the update in question was "windows server software update 3.0 SP2 dynamic installer for server manager"  found the link below.  

http://www.winvistatips.com/972493-update-server-manager-x64-edition-wsus-says-its-required-computers-but-those-computers-don-t-get-t816263.html

basically i just need to decline the update and remove WSUS and Server
Manager dynamic installers categories.
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LVL 2

Author Closing Comment

by:Winstink
ID: 38872816
once i looked up the update being problematic, I was able to fix my problem.
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