?
Solved

exchange 2007 reply address incorrect

Posted on 2013-02-05
5
Medium Priority
?
672 Views
Last Modified: 2013-03-02
Hi

One of our users emails addresses has started sending the reply to address to external recipients as

IMCEAEX-_O=FIRST+20ORGANIZATION_OU=FIRST+20ADMINISTRATIVE+20GROUP_+20CN=CONFIGURATION_CN=RECIPIENTS_CN=JENNIFER+2ETAYLOR@######.ac.uk

(the hashes are for security, that's actually my colleges name)

instead of jennifer.taylor@#####.ac.uk

I have been into the exchange Gui and tried removing the x400 address for that user but it gets re-added automatically. the set address as reply option is greyed out.

Any ideas
0
Comment
Question by:Jo Cox
  • 2
  • 2
5 Comments
 
LVL 7

Expert Comment

by:ded_ch
ID: 38855807
In the email address tab, make sure you remove the checkmark on the bottom where it sais "automatically update email adress from policy..." or something (can't remember how it is called now)

Anyway. Unless you remove that checkmark, you will not be able to change the reply address.
0
 
LVL 5

Expert Comment

by:Metaltree
ID: 38855825
Not sure if I completely understand what you are saying but normally with these types of issues its because of the NK2 file/cached email on the client.

http://www.simple-talk.com/sysadmin/exchange/exchange-e-mail-addresses-and-the-outlook-address-cache/
0
 

Accepted Solution

by:
Jo Cox earned 0 total points
ID: 38856013
Well, when people receive an email from her they cannot reply to it as exchange has somehow sent out an address to reply to which looks like above.

MetalTree
This happens from within an OWA client on any device so I don't think this is a caching issue on a client device.

ded-CH
I have removed the Automatically update email addresses based on email address policy It didn't allow me to set the standard email address as the default sender but I could remove the x400 address, which I have done and it has made absolutely no difference.

Any other ideas chaps and chapettes ?
0
 

Author Closing Comment

by:Jo Cox
ID: 38944825
Found no solution, delete AD account and mailbox and then recreated them.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
This article will help to fix the below errors for MS Exchange Server 2016 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
This video discusses moving either the default database or any database to a new volume.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses
Course of the Month17 days, 10 hours left to enroll

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question