Meru AP Disabled - Offline Controller Based


Im working with a meru controller controlling  ( alittle new to me) AP 201,208, 311 and 320i;s.  What is the proper way to deal with an AP with the below status.  I tried reload ap # and that rebooted the AP but left it in the same status.  I can ping from the Controller to the AP and vice versa.

Operational Status - Disabled
Availability Status - Offline
Alarm State - Critical
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silvercasConnect With a Mentor Author Commented:
rebooting the AP did nothing as mentioned.  VPN was up between it and controller.  rebooted firewall at night and all came back
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