• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 346
  • Last Modified:

'style.display' is null or not an object

I have a user who has to access a secure website for downloading information. When she goes to the page and clicks on the link she gets "style.display is null or not an object". The page has worked in the past and works for other users. Just not her.

I had her empty her browser (IE) cache. No help.

Everything I can find about this error message is for programming, not end users.

I know the page works; I've used it myself. But it gives this message every time for her.

She needs this to work so she can do her job!

Thanks in advance.
0
SEStratton
Asked:
SEStratton
  • 3
  • 2
1 Solution
 
Michel PlungjanIT ExpertCommented:
Not enough information to help you.

There is obviously an error on the page which needs to be solved by a programmer.
You need to contact the site owners/webmasters and tell them.

Without looking at the page in question I cannot help you further
0
 
SEStrattonAuthor Commented:
Well, the page has worked for months on this very computer. It works on every other computer. It works when this user logs into the site from another computer.

It doesn't sound like the error is in the page programming to me.

It sounds like there's a bad script loaded into the cache or something like that. Except I had her clear the cache and that didn't fix it.

Is there anywhere else a downloaded script from this page could be stored on this machine?
0
 
Michel PlungjanIT ExpertCommented:
Did she click ctrl-f5 after closing, opening and navigating to the offending site?

Is her compatibility settings the same as the othe computers or dud she perhaps enable compatibility for all sites?
0
 
SEStrattonAuthor Commented:
Thanks so much. Ctrl-F5 cleared it up.

Don't know about the compatibility mode suggestion.
0
 
Michel PlungjanIT ExpertCommented:
That was just in case. Ctrl f5 is almost always a good idea when refreshing cashed data
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: C++ 11 Fundamentals

This course will introduce you to C++ 11 and teach you about syntax fundamentals.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now