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How do I stop my IE search results from being redirected to another website?

Posted on 2013-02-05
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Last Modified: 2013-02-05
my IE home page is www.google.com

when I search for books, I get the usual display of many web sites

however, when I click on one of the search results from google, like Amazon.com or lawbooks.com etc., the page is redirected to some other website.  Like right now, IE displays the website http://shop6-2.forless.com instead of amazon.com
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Question by:LessonsLearned
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16 Comments
 

Author Comment

by:LessonsLearned
ID: 38857283
When I started Mozilla firefox browser, a window popped up:

The following add on would like to be installed, click yes or click no

Search-Results Toolbar 1.0.0.12

I clicked No.
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LVL 95

Expert Comment

by:John Hurst
ID: 38857319
Look in your HOSTS file (C:\windows\system32\drivers\etc\hosts). Open it with Notepad. It should not have any entries except comment entries. Viruses like to plant redirects in the HOSTS file.

I also do not install / uninstall all search bars (including bing). The browser search bar works for recent sites and I search with Google itself.

.... Thinkpads_User
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Author Comment

by:LessonsLearned
ID: 38857428
The Hosts files does not have any entries in it.
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LVL 95

Expert Comment

by:John Hurst
ID: 38857441
If you have a home router, do a soft reset on your router.

On your computer, use the flushdns command.

http://www.whatsmydns.net/flush-dns.html

Flushing the DNS entries may stop this behaviour.

Also scan for viruses and malware.

.... Thinkpads_User
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Author Comment

by:LessonsLearned
ID: 38857444
I have flushed the DNS.

I am running a full scan using the Symantec A/V software.
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Author Comment

by:LessonsLearned
ID: 38857447
Note:  I also ran the 1-2 minute active scan.  It did not find anything.  That is why I am running a full system scan.
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Author Comment

by:LessonsLearned
ID: 38857450
Note:  Since I did not "enable" the Search-Results Toolbar 1.0.0.12 in Mozilla Firefox.  The internet searches do not produce the same problem as IE.
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LVL 95

Expert Comment

by:John Hurst
ID: 38857461
I use Symantec Endpoint Protection and I have no issues with this.

The Mozilla? internet searches do not produce the same problem as IE.

1. You may have an add-in causing issues. Run iexplore -extoff to run IE without add-ins. Any change?

2. Reset IE. This clears forms, cookies, and temporary files. It takes IE back to out-of-the-box condition.  IE, Tools, Internet Options, Advanced and Reset. This is a more invasive option.

.... Thinkpads_User
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Author Comment

by:LessonsLearned
ID: 38857494
I reset IE.  The problem still exists.

When I did a google search for comic books, I saw a link for marvel.com.  When I clicked on it, I was brought to a century21.com web site.
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Author Comment

by:LessonsLearned
ID: 38857502
With regard to
You may have an add-in causing issues. Run iexplore -extoff to run IE without add-ins. Any change?

I tried the command:  iexplore -extoff
Then I searched for comic books and saw a link of one for sale on ebay.
When I clicked on the ebay link, the search took me to the website relish.com
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LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 38857585
You may have a corrupted Windows user profile. Make a new Windows userid, log in, run IE and see if the problem persists.
.... Thinkpads_User
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Author Comment

by:LessonsLearned
ID: 38857623
I ran a full system scan with Symantec EndPoint protection.  No virus found.
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LVL 95

Expert Comment

by:John Hurst
ID: 38857625
Good, however user profile corruption is not necessarily a virus, so try out a new profile and see.

.... Thinkpads_User
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Author Comment

by:LessonsLearned
ID: 38857637
With regard to:
You may have a corrupted Windows user profile. Make a new Windows userid, log in, run IE and see if the problem persists.

I created another user account.  The problem DOES NOT EXIST with the new user profile.  It may be as you stated, a corrupt profile.

Now I just have to move my documents from the old profile to the new profile.

Thanks for your help.
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Author Closing Comment

by:LessonsLearned
ID: 38857643
It was a corrupt profile.  By creating a new profile, the problem no longer exists.

Thank you VERY MUCH!
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LVL 95

Expert Comment

by:John Hurst
ID: 38857655
@LessonsLearned - You are most welcome and I was happy to help you.
..., Thinkpads_User
0

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