Solved

Can't delete file on server from users saved profile...

Posted on 2013-02-05
5
284 Views
Last Modified: 2013-02-07
I have a directory on my server that houses roaming user profiles. One user somehow got a couple of corrupt files on the desktop folder of his user profile. These then copied over to the server which can now not be deleted. One other additional item I noticed is that the two offending files do not seem to exist on the user’s desktop on the workstation.

The two files are:

Prf3cc6.tmp and prf4773.tmp and they are both 0 KB files.

The error I get is “Cannot delete ‘File’: The file or directory is corrupted and unreadable”.

The server is Windows server 03 and the drive is a Mirrored set on two SCSI drives.

Right clicking on the file and showing properties does not show any security tab in which I could take permission and delete it that way.

This is a production server, so our options for taking it offline and re-formatting the drive are limited.

Finally, this is the only issue we are having with this drive. Historically, this system has been reliable and stable.

Thanks in advance
0
Comment
Question by:RKoons
  • 3
  • 2
5 Comments
 
LVL 47

Accepted Solution

by:
dlethe earned 500 total points
ID: 38857429
If the file or directory is corrupt, then you will only do additional damage by even attempting to delete them.  In fact, you are likely doing damage elsewhere by continuing to run the system.

Take a full backup now and schedule down time to do the chkdsk and scan/replace bad blocks.  A corrupted file and filesystem WILL USUALLY SPREAD.
0
 
LVL 1

Author Comment

by:RKoons
ID: 38857432
Can I run a Chkdsk on an array through windows?
0
 
LVL 47

Expert Comment

by:dlethe
ID: 38857452
Yes, just as long as it can be dismounted.  If it is the C:\ drive, you're screwed and have to schedule it for a reboot.

But remember, do a full backup first, you probably have corruption elsewhere. Better to know now.  Don't overwrite an old backup either, you may have to so a selective restore.
0
 
LVL 1

Author Comment

by:RKoons
ID: 38857457
Thanks... We will not run this until Saturday. I will let you know once we are done.
0
 
LVL 47

Expert Comment

by:dlethe
ID: 38857465
... but those 2 files could be leftovers from an active virus, or just some old DLL file that gets loaded from an app that was deleted but had a poorly written deinstaller.   Assume the worst, and hope for  the best.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

this article is a guided solution for most of the common server issues in server hardware tasks we are facing in our routine job works. the topics in the following article covered are, 1) dell hardware raidlevel (Perc) 2) adding HDD 3) how t…
Ever notice how you can't use a new drive in Windows without having Windows assigning a Disk Signature?  Ever have a signature collision problem (especially with Virtual Machines?)  This article is intended to help you understand what's going on and…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now