Solved

Exchange account was deleted/removed

Posted on 2013-02-05
10
504 Views
Last Modified: 2013-02-06
We had a user that got accidentally disabled in AD so their exchange 2007 account was removed. But when I look in disconnected mailboxes, I cannot find it. I guess this happened 4 days ago, so it should be in the disconnected mailboxes.

Where else can I look for it to restore it?

thanks
0
Comment
Question by:rdefino
  • 4
  • 2
  • 2
  • +2
10 Comments
 
LVL 24

Expert Comment

by:Sandeshdubey
ID: 38857767
You need to enable the account in AD and then you have to reconnect the mailboxes from Exchange Management Console-->select the Disconnected Mailbox option and reconnect it.
0
 

Author Comment

by:rdefino
ID: 38857769
that's the problem. The users mailbox doesn't show in the disconnected list.
0
 
LVL 24

Expert Comment

by:Sandeshdubey
ID: 38857778
If you have backup then you can restore the same.
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 

Author Comment

by:rdefino
ID: 38857780
That's my fallback, but why wouldn't it show in disconnected mailboxes
0
 
LVL 5

Accepted Solution

by:
Morasiva earned 250 total points
ID: 38857861
Hi,

When mailboxes are deleted incorrectly the Exchange 2007/2010 mailbox server doesn’t process them correctly, and as a result they do not end up in the disconnected mailbox list.
However you can fix this problem with the Clean-MailboxDatabase command. Simply launch the Exchange Management Shell and run the command against the database that the user’s mailbox was on.

Clean-MailboxDatabase "EX2010MB\First Storage Group\Mailbox Database"

Refresh the disconnected mailboxes view for that mailbox server. The mailbox should now appear correctly and can be reconnected if necessary.

Reference Link:

http://exchangeserverpro.com/exchange-2007-2010-deleted-mailbox-appearing-disconnected-mailboxes
0
 

Author Comment

by:rdefino
ID: 38857876
any way to find out what DB the mailbox was on. We have many,many mail stores.
0
 
LVL 12

Expert Comment

by:Navdeep
ID: 38857956
You can run message tracking against the old message tracking logs and find out to which database message was delivered

get-messagetrackinglog -Recipients:user@domain.com -EventID "DELIVER" -Start "05/02/2013 02:40:00" -End "06/02/2013 02:50:00" | FL Sender,Recipients,EventId,ServerHostName

You can get the server name and then you can run Clean-MailboxDatabase against that server. Yes you still need to run the command against all the database hosted on that server.

You can narrow down the search using
get-mailboxdatabase -server servername | clear-mailbox

hope that helps

Regards
Navdeep [v-2nas]
Infrastructure Sol. Architecture
[ExchangeADTech]
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 38858004
This is not the exact command but will give you list of all disconnect mailboxes.

http://www.howexchangeworks.com/2009/10/task-get-list-of-disconnected-mailboxes.html

Then you can filter for your MB.
0
 

Author Comment

by:rdefino
ID: 38859195
So I ran the command:

get-messagetrackinglog -Recipients:user@domain.com -EventID "DELIVER" -Start "05/02/2013 02:40:00" -End "06/02/2013 02:50:00" | FL Sender,Recipients,EventId,ServerHostName

change the user@domain.com and adjusted the date to search for 01/22/2013 and end at 02/04/2013

and it found nothing.

Shouldn't it have found messages?
0
 
LVL 12

Assisted Solution

by:Navdeep
Navdeep earned 250 total points
ID: 38859257
Use Message tracking from EMC and increase the time frame.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article shows how to deploy dynamic backgrounds to computers depending on the aspect ratio of display
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question