Solved

Importing PST files from IMAP/POP accounts into Exchange. Message header only. Body missing.

Posted on 2013-02-05
1
1,057 Views
Last Modified: 2013-05-22
OK, Hopefully I've posted this in the correct place this time.

My client recently moved from a hosted mail serivce to Exchange.
From my client's old IMAP account I've gathered all the PST files and tried to import it into Exchange.
If I add any of the PST (Add data file) in outlook, most of the emails will show header only and not the message body. Some emails show up fine. The ones that are fine I can copy them to the Exchange mailbox. If I try to copy the ones without message body they'll disappear from the exchange mailbox.
I've also tried a direct import from the PST to the exchange mailbox but the same thing happens. The bodyless emails disappear before my eyes.
This is the same case with about 4-5 PST files. I've tried to run a Scanpst on them. That didn't help.
I cannot set up the IMAP account as the service has been cancelled.
The PST file size ranges from a few 100MB to 3GB.

Any way to retrieve the emails with missing bodies?

Windows Server 2008 R2
Exchange 2010

Windows XP SP3
Outlook 2007

IMAP account was with Pacnet (Pacific Internet Australia)
0
Comment
Question by:scraftaus
1 Comment
 
LVL 14

Accepted Solution

by:
theras2000 earned 500 total points
ID: 38857755
My guess is that you had the IMAP account set to download headers only by default.  Some of the emails that he clicked on got fully downloaded, but others didn't.  Without being able to reconnect to the IMAP server and fully synch, there's no way to get this data.  Exchange has nothing to do with this problem.  You can see yourself that when you add data file, the PST simply doesn't contain the full body info.
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question